Webex Connector 26.3
Webex Connector Help

# Retrieve Information from Webex

To retrieve information from Webex, create a new fetch task by following these steps. The connector runs fetch tasks automatically, based on the schedule that is configured in the configuration file.

NOTE: Before configuring a fetch task, you must configure OAuth authentication. For more information, see Configure OAuth Authentication.

To create a new Fetch Task

1. Stop the connector.
2. Open the configuration file in a text editor.

3. In the `[FetchTasks]` section of the configuration file, specify the number of fetch tasks using the `Number` parameter. If you are configuring the first fetch task, type `Number=1`. If one or more fetch tasks have already been configured, increase the value of the `Number` parameter by one (1). Below the `Number` parameter, specify the names of the fetch tasks, starting from zero (0). For example:

       [FetchTasks]
       Number=1
       0=MyTask

4. Below the `[FetchTasks]` section, create a new TaskName section. The name of the section must match the name of the new fetch task. For example:

       [FetchTasks]
       Number=1
       0=MyTask

       [MyTask]

1. In the new section, set the parameters required to authenticate with Webex. The OAuth configuration tool (described in Configure OAuth Authentication) creates a file that contains these parameters, and you can include them in the connector's configuration file using the following syntax:

       [MyTask] < "oauth.cfg" [OAUTH]

   For more information about including parameters from another file, see Include an External Configuration File

2. (Optional) You might need to use a proxy server to access the Webex API. You can use the following configuration parameters to configure the connection to your proxy server.

   UseSystemProxy | A Boolean value that specifies whether to obtain details about your HTTP proxy from the system. If you set this parameter to `TRUE` you must remove the parameters `ProxyHost`, `ProxyPort`, `ProxyUsername`, and `ProxyPassword` from the task configuration.
   ProxyHost | The host name or IP address of the proxy server to use.
   ProxyPort | The port of the proxy server to use.
   ProxyUsername | The user name to use to authenticate with the proxy server.
   ProxyPassword | The password to use to authenticate with the proxy server.

3. (Optional) Set the following configuration parameters, to specify the chat rooms to process:

   RoomNameCantHaveRegex | A regular expression to restrict the messages that are synchronized by the connector. The connector ignores messages that are sent to a room name that matches the regular expression.
   RoomNameMustHaveRegex | A regular expression to restrict the messages that are synchronized by the connector. Set this parameter to ignore all messages, apart from those that are sent to a room name that matches the regular expression.

   For more information about the configuration parameters that you can use to configure a fetch task, see Connector Configuration Parameters.

4. Save and close the configuration file.

Copyright 2026 Open Text
Version 26.3 | Last updated July 2026

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Product: Knowledge Discovery Webex Connector 26.3

Topic Title: Retrieve Information from Webex