Supported Actions

The ServiceNow Connector supports the following actions:

Action Supported Further Information
Synchronize ✓

Retrieve Information from ServiceNow (Basic Authentication)

Retrieve Information from ServiceNow (OAuth Authentication)

Synchronize (metadata only) ✓ To retrieve metadata only, set the configuration parameter SynchronizeMetadataOnly.
Synchronize (identifiers) ✓
Synchronize Groups ✓
Collect ✓
Identifiers ✓
Insert ✗
Delete/Remove ✗
Hold/ReleaseHold ✗
Update ✗
Stub ✗
GetURI ✗
View ✓