Supported Actions

The Zendesk Connector supports the following actions:

Action Supported Further Information
Synchronize ✓ Retrieve Information from Zendesk
Synchronize (identifiers) ✗
Synchronize Groups ✓ To retrieve security group information, configure your OmniGroupServer to send the SynchronizeGroups action to the connector. For information about how to do this, refer to the Document Security Administration Guide.
Collect ✓
Identifiers ✓
Insert ✗
Delete/Remove ✗
Hold/ReleaseHold ✗
Update ✗
Stub ✗
GetURI ✗
View ✓