6.1 PTR System Tray

The InfoConnect Enterprise PTR System Tray displays information from the PTR application about the paths and routes configured in PTR. In addition to status information, it provides the following:

  • Specific information about the route configuration. For instance, you can view both the name and the location of the host filter being used.

  • The ability to view the status of many routes at one time.

  • The current lock state, the job count, or the time the job was submitted.

The PTR System Tray header consists of the following columns:

You can use the headers to sort the order in which the System Tray displays the routes. By default, the System Tray displays all of the headers, but you can customize the System Tray to display only the headers you want.

Status

Displays the route status, which accounts for both the current InfoConnect host path and the InfoConnect printer queue path. Possible values include:

 

Active

Both the host and printer connections are working properly.

 

Disabled

The route is disabled in the PTR configuration.

 

Enabled

The route is enabled in the PTR configuration.

 

Failed

The host connection failed to initialize or encountered a fatal error while being executed. The value in the Host Status field provides more information about the status of the host connection.

 

Warning

This status can indicate a lost host connection or a particular event, such as a busy or offline printer. Values in the Host Status field provide more information about the status of the host connection and values in the Queue Status field provide more information about the status of the printer connection.

Route Name

The name of the InfoConnect route specified in the Route Configuration dialog box.

Host Filter

The filename and directory path of the host filter specified in the Route Configuration dialog box.

Host Path

The name of the InfoConnect path that enables PTR to communicate with the host.

Host Status

The Host status is available only when using the PEPGate TCP transport. Possible values include:

 

Broken

The host path lost the active host connection.

 

Closed

The host connection is inactive.

 

Connected

The host path is connected to a destination. This usually indicates an active connection with the host.

 

Duplicate TID

Specific to PEPGate. Two workstations are using the same station ID (SID) to configure a host path. Specific

 

Established

The host path is established, but the host connection is not yet active.

 

No Config

Specific to PEPGate. The PEPGate configuration file is invalid, non-existent, or empty.

 

No TID > Configured

Specific to PEPGate. The station ID (SID) in the host path is not found in the PEPGate configuration file.

 

Polling

The host path has an active host connection.

 

Security Denied

Specific to PEPGate. The IP address for the workstation is not listed in the PEPGate configuration file.

 

Transmitting

The host path is sending data.

Print Queue

The name of the InfoConnect path that enables PTR to communicate with the printer.

Queue Status

The status of the InfoConnect printer queue path. For routes that support more than one printer queue path, PTR displays an overall status of all the queues. Your host filter and printer combination may return only some of the following statuses:

 

Available

Printer queue path is available.

 

BlockCheck

Data received by the device did not validate correctly.

 

Busy

The printer is busy.

 

Error

The printer queue path has received an error. The host filter may or may not attempt to recover.

 

Not Available

The printer is inactive.

 

Offline

The printer is offline.

 

Online

The printer is active and ready to accept jobs.

NOTE:The Online value alone does not indicate that the route is available. Another route may have the queue locked. Check the value in the Lock Statefield.

 

OutOfPaper

The printer is out of paper.

 

PaperJam

The printer has a paper jam.

 

PrinterLocked

The printer queue is locked by another host filter.

 

Printing

The printer queue path is processing a print job.

Lock State

The current lock state of the InfoConnect printer queue path. Each printer queue path may be locked by only one route at any instance.

 

Locked

The printer queue path is locked by the route.

 

Unlocked

The printer queue path is available for printing.

 

Waiting

The route is waiting for the printer queue path to become available.

Jobs

The number of jobs in the printer queue.

Submitted

The timestamp (Submit Time) of the current Start of the Document (SOD) message being processed by the printer queue.