OpenText iPrint Appliance is a virtual appliance that offers cross-platform, self-service printing for the enterprise. It allows users to print from their desktops, laptops, and mobile devices. iPrint Appliance supports NetIQ eDirectory, Active Directory, and Microsoft Identity as user identity sources. It scales to fit organizations of any size and provides a single solution to manage the printing needs across multiple locations.
The appliance runs as a virtual machine within any virtualization environment such as VMware, Windows Hyper-V, Citrix Xen Server, or Xen on SUSE Linux Enterprise Server (SLES).
Micro Focus is now part of OpenText. Products across the portfolio are now rebranded to reflect OpenText or a more appropriate name. This corporate change impacts the name of products and components, user interfaces, logos, and so on. As a result of this corporate change, iPrint Appliance 5.1 is now referred as OES 23.4.
The documentation is being updated in stages to reflect these changes, including names and screenshots. You can still come across references to Micro Focus in the documentation library until all of the manuals are updated.
In order to fetch the printer attributes, iPrint has incorporated the feature enhancement of secure communication through IPP on port 443 between the iPrint gateway and printers. To accomplish this feature, the iPrint gateway by default communicates with printers through IPP.
If the printer is not supporting IPP or if the communication between the iPrint gateway and printers through IPP fails then the printer's attributes are retrieved using SNMP. For more information, see Modifying the Printer’s Gateway Load Commands in OpenText iPrint Appliance 23.4 Administration Guide.
Beginning with iPrint Appliance 23.4, you must use the product upgrade channel for updating both the iPrint Appliance patches and the appliance OS. For more information, see Updating to iPrint Appliance 23.4 through Product Upgrade Channel in OpenText iPrint Appliance 23.4 Administration Guide.
Launching the iPrint client installer on a Windows 32-bit system results in the following error: “This app cannot run on this PC.” since 64-bit installer gets downloaded when using Microsoft Edge or Google Chrome browsers.
As a workaround, do one of the following:
Use Mozilla Firefox to download the 32-bit iPrint client installer.
Download the 32-bit iPrint client installer from the server from this path /var/opt/novell/iprint/htdocs/clients/win-8/x86/nipp.exe.
Download and extract 32-bit iPrint client from the marketplace.
While registering iPrint Appliance 23.4 for online update service with an activation key, an error message “There was a registration failure. Verify the correct data was entered in the registration dialog.” appears.
As a workaround, do one of the following:
Ignore the error message and proceed with the registration.
Launch the terminal, delete the file Open_Enterprise_Server.prod from this path /etc/products.d/Open_Enterprise_Server.prod and then proceed with registration.
You need to re-register the iPrint Appliance if you get a warning saying, “One of the installed patches affects the package manager itself...".
For more information about re-registering the iPrint Appliance, see Online Update in OpenText iPrint Appliance 23.4 Administration Guide.
Printing documents with SmartArt graphics or tables may impact the quality of the printout. It is recommended to deploy Remote Renderer to resolve such issues.
For iPrint Appliance system requirements, see Server Requirements in the OpenText iPrint Appliance 23.4 Administration Guide.
For additional iPrint Appliance documentation, see the iPrint Appliance documentation web site.
Copyright 2023 - 2024 Open Text.
The only warranties for products and services of Open Text and its affiliates and licensors (“Open Text”) are as may be set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Open Text shall not be liable for technical or editorial errors or omissions contained herein. The information contained herein is subject to change without notice.