12.0 Upgrading to Version 12.8

Use the automated installer to upgrade to Management and Security Server (MSS).

CAUTION:Check this list before you begin upgrading.

  • Back up system data before upgrading.

  • Compatibility. Check the versions of the products that use MSS to be sure that connections work as expected.

    • Host Access for the Cloud version 2.7 is compatible with MSS 12.8.

    • Reflection for the Web version 13.2 is compatible with MSS 12.8.

    • Activation files. We recommend installing the latest activation files to ensure that all product features are correctly enabled.

      Be sure to remove the activation files associated with previous versions.

    • Clustering. When upgrading clustered MSS servers, you need to install the upgraded activation files to each clustered node. The activation files are not replicated.

  • If you used Replication in a previous version, you can use the simplified Clustering workflow in MSS. See Upgrading Replicated Servers.

  • Manual installation is no longer supported. If your current version was installed using manual installation files -- and you cannot use an automated installer -- contact Support for guidance.

Upgrading topics: