6.1 Example 1: No Printer Output

Thomas reports that he is printing to direct_printer, but nothing is coming out of the printer.

  1. In the iPrint Manager Health Monitor, locate direct_printer in the list.

  2. Check the status of the iPrint Manager which is listed at the bottom of the page.

    In this example, the iPrint Manager is not showing any errors.

  3. Click the printer agent name and review the printers messages and status details.

    A printer console message shows that the printer needs black toner.

  4. Install black toner on the printer.

    Thomas is now able to print again.