36.7 Login Failures

If you cannot login to UMC, run the health script (umcServiceHealth) to verify the status of the services and resolve the issues.

Alternatively you can perform this tasks manually by verifying the services ic container, microfocus-umc-server, and postgresql.

Run the following commands to verify the status:

  • systemctl status docker-ic.service

  • systemctl status microfocus-umc-server.service

  • systemctl status postgresql.service

If the docker-ic service is inactive or has failed, run the following commands to restart the services:

systemctl restart docker.service

systemctl restart docker-ic.service