The following issues can cause connection errors for the PlateSpin Migrate Connector:
Table 16-2 Connectivity Issues for PlateSpin Migrate Connector
|
Issue |
Action |
|---|---|
|
A required port is not configured, is misconfigured, or is being blocked by the firewall or by antivirus software. |
Verify port availability. |
|
A network outage has occurred. |
Resolve the network issues. |
|
PlateSpin Migrate Connector service has stopped running. |
Log in to the Migrate Connector host server as the root user, and restart the Connector. |
|
PlateSpin Migrate Connector host server is down. |
Resolve the host server issues, then restart the PlateSpin Migrate Connector instance. |
|
The Event Messaging port is not configured on the PlateSpin Migrate Server. |
See |
|
The PlateSpin Migrate server is down. |
Resolve the Migrate Server issues. |
|
The Migrate Connector service is slow. |
Enable the debug logging level to help locate the underlying cause. See Section 15.5, Setting the Logging Level for the Connector. |