Issue: The alert dashboard and the charts in the alert view do not refresh or display new alerts. However, the table in the alert view displays the newly generated alerts. This issue could happen because of a corrupt alert index.
Fix: Re-index all the alerts as follows:
Login as root user.
Go to the/<Sentinel_installation_path>/var/opt/novell/sentinel/bin directory.
To switch to novell user, run the following script:
su novell
To start the alert synchronization process, run the following script:
./reSyncAlert.sh
The alert index is rebuilt. The alert dashboard and the charts in the alert view display all the alerts.