D.3 Installing Unmanaged Agents Silently

In addition to main Sentinel Agent Manager components, you can install unmanaged Sentinel Agent Manager agents silently using the following procedure. You can also silently apply service packs or hotfixes to unmanaged agents if applicable.

NOTE:

  • If the installation program cannot install or upgrade the unmanaged agent, the installation program notifies the user only by logging the failure in the installation log. The installation program does not display any errors or warnings during the process. When running the Sentinel Agent Manager installation program silently, ensure logging is enabled.

  • To enable logging, include the option /l*v LogFile.txt in the command line, where LogFile.txt is the name of the text file where you want the installation program to log installation progress and any errors.

  • Ensure the computers on which you install unmanaged Sentinel Agent Manager agents have all the necessary prerequisites already installed. For more information about Sentinel Agent Manager prerequisites, see Section 2.0, Planning to Install Sentinel Agent Manager.

To silently install an unmanaged agent:

  1. Log on to the unmanaged agent computer using an account that is a member of the local Administrators group.

  2. Close all open applications.

  3. Open a command-line interface.

  4. If you want to install an agent, complete the following steps:

    1. In the command-line interface, navigate to the location of the Sentinel Agent Manager installation kit.

    2. In the Sentinel Agent Manager installation kit, navigate to the Additional Setups/Manual Agent Installation folder.

    3. Enter the following command:

      msiexec /i ManualAgent.msi /quiet /l*v LogFile.txt IS_SILENT="true" SM_CENTRALCOMPUTER="MyCCNameHere" SM_CONFIGURATIONGROUP="MyConfigGroupNameHere"

      Where LogFile.txt is the name of the text file where you want the installation program to log installation progress and any errors, MyCCNameHere is the name of the central computer, and MyConfigGroupNameHere is the name of the configuration group.

  5. If you want to apply a service pack or hotfix to an existing agent, complete the following steps:

    1. In the command-line interface, navigate to the location of the Sentinel Agent Manager service pack or hotfix.

    2. Enter the following command:

      "Manual Agent SP1.msp" /quiet /l*v LogFile.txt

      Where LogFile.txt is the name of the text file where you want the installation program to log installation progress and any errors

  6. After the installation program finishes, verify the installation program successfully installed the selected Sentinel Agent Manager components. For more information about verifying a silent installation, see Section D.4, Verifying Silent Installation.

  7. Close the command-line interface.