3.7 Configuring Sentinel Agent Manager

The Configuration Wizard guides you through the configuration of critical global settings and parameters. You can run the Configuration Wizard at any time to reconfigure these parameters.

To configure Sentinel Agent Manager for your environment using the Configuration Wizard:

  1. Log on to the central computer as a member of the OnePointOp ConfgAdms group.

  2. Start the Sentinel Agent Manager console in the NetIQ Sentinel Agent Manager program group.

  3. Click Global Tasks > Launch Configuration Wizard.

  4. Click any link in the left pane, then follow the instructions in the Configuration Wizard until you have completed configuring Sentinel Agent Manager for your environment. For more information about fields on a window, see the Help.

You might also need to complete additional configuration for third-party products you want to monitor. For more information about monitoring third-party products, see the module documentation for your product.

3.7.1 Specifying Central Computers for Failover

Under certain circumstances, such as maintenance or communication problems, an agent might not be able to communicate with the central computer to which it is assigned. Sentinel Agent Manager does not leave any agent without a central computer. Instead, Sentinel Agent Manager temporarily assigns the agent to another central computer, chosen from a list you specify.

When failover to another central computer occurs, the backup central computer provides many of the functions the primary central computer provided until the primary central computer is again accessible. Following failover, agents send events to the backup central computer. The backup central computer can pass rules and configuration to the agent and can scan the agent. The backup central computer cannot install updates or new agent software on the agent.

By default, Sentinel Agent Manager specifies one or more central computers managed and unmanaged agents can contact in the event that their assigned central computer is unavailable. However, you can disable this setting and specify backup central computers for each central computer in your configuration group.

Each central computer can have more than one backup computer specified. Failover occurs in the order you specify.

To manually specify central computers for failover:

  1. (Conditional) If the central computers use different service accounts, ensure the service account used by each backup central computer is a member of the local Administrators group on all agents managed by the primary central computer.

  2. Log on to the Agent Manager Console computer using an account that is a member of the OnePointOp ConfgAdms group. For more information about groups and permissions, see Section 2.11, Understanding Sentinel Agent Manager Requirements and Permissions.

  3. Start the Agent Manager Console in the NetIQ Sentinel Agent Manager program group.

  4. Disable automatic failover by completing the following steps:

    1. In the left pane, expand Sentinel Agent Manager Console> Configuration > Global Settings.

    2. In the right pane, click Central Computers.

    3. On the Action menu, click Properties.

    4. Click Redundancy Policy.

    5. Clear System Controlled.

    6. Click OK.

  5. In the left pane, expand Sentinel Agent Manager Console > Configuration > Central Computers.

  6. In the right pane, select a central computer for which you want to specify backup central computers.

  7. On the Action menu, click Properties.

  8. Click Redundant Central Computers.

  9. In Available Central Computers, select a computer.

  10. Click >>.

  11. Repeat these steps for each central computer you want to designate as a backup central computer.

  12. Click Move Up and Move Down to arrange the computers in the order you want failover to occur.

  13. Click OK.

3.7.2 Synchronizing Device Times

To ensure Sentinel Agent Manager displays the correct time for detected events, periodically synchronize the time properties for all computers and devices across your network.