5.2 Preparing to Upgrade

Before upgrading, you must configure your computer and stop certain services locally.

  1. Log in to the Agent Manager Computer as a OnePointOp ConfgAdms group user. For more information about groups and permissions, see Section 1.3, Understanding Requirements and Permissions.

  2. Open the Agent Manager Console in the NetIQ Agent Manager program folder.

  3. Expand Agent Manager Console (Default) > Configuration.

  4. Complete the pending agent installations:

    1. Click Central Computers, Click Action > Properties.

    2. In the Global Central Computer Setting (AgentManager) window, click Agent Installation, and select the following options:

      • Do not install agents automatically. Add computers to the Pending Agents Installation list with a disapproved status.

      • Do not uninstall agents automatically. Add computers to the Pending Agents Uninstallation list with a disapproved status.

    3. Click OK.

  5. Close the Agent Manger Console.

  6. Log in to the database server as a local administrators group user.

  7. Back up the databases.