The Health Status tab () offers a Trend Overview Report that informs business managers of the status of projects - steady, improving, or decreasing.
The health status of each project is indicated by the color (green, yellow, or red) of the square button to the left of each project name; and also as a numerical value in the Health column.
The direction and color of trend arrows in the Trend columns indicate the project status. Green arrows indicate that the project status is improving, white arrows indicate that the status is steady, and red arrows indicate that the status is decreasing.
You can configure parameters for one or two trend columns on this page. Trends can be defined to tell you the status of system health during the last 7 days of the past month or the last 24 hours of the past week. The Health column can be configured to reflect the past 24 hours, the past 7 days, or the past 31 days.
The Health Drilldown tab () offers all of the features included on the Health Status tab, but enables detailed analysis of health status and trends through drilldown functionality. This information is tailored to more technical users (for example, head of development). Details offered here enable you to determine if detected problems originate with the infrastructure, the client, or the application. From there you can drill down through transactions to specific health dimensions (availability, performance, and accuracy).
The Service Target Status tab () is ideally suited for business line managers who are interested in service target performance ratings, as defined by fulfillment ratings that have been established for projects. The trends detailed on this tab do not apply to project health but rather to the development of service target fulfillment ratings. Thresholds are dictated by overall service target ratings.
For each project, Service Target Status can be calculated with one or two trends over independent time frames.
Although it shares some of the same functionality as the Health Drilldown report, the Snapshot tab () offers a snapshot of only the most recent result set. This information is ideally suited for IT departments who only need to determine whether a system is up and running accurately, not what past trends were. The last monitor execution measurement is recorded with a timestamp.
The Root Cause feature is also available here, enabling ad hoc diagnostics by pinpointing the sources of detected errors.