Change Request Automatic Workflow

This topic describes the default automatic workflow of a change request in StarTeam. If your StarTeam Web Client administrator has customized the workflow for your organization, it may vary significantly from what is discussed here.

The following diagram shows the default change request workflow. The boxes represent the steps taken from the time that the change request is submitted until the time it is closed. Each box indicates an action and the team member most likely to be responsible for performing this action. The arrows show the status of the change request at the time of each step.

The following table shows the dynamic default values of a change request based on its status.

Default Workflow Step	Change Request Status	Dynamic Default Property Values
Submit/Assign	New	Addressed in Build - Disabled. Entered By - Name of the person who created the change request. This value is a read-only calculated value. Entered On - Date and time the change request was created. This value is a read-only calculated value.
Submit/Assign	Open	Status - The status In Progress becomes available.
Assign/Resolve	Cannot Reproduce As Designed Is Duplicate Deferred	Status - Can only verify or reopen the change request. Addressed in Build - Field becomes disabled. (Addressed in Build) By - Name of the person who resolved the change request. This value is a read-only calculated value. Responsibility - Name of the person who created the change request.
Resolve/Build	Fixed Documented	Status - Can only verify or reopen the change request. Addressed in Build - `Next Build`. When the next build label is created, the value `Next Build` is replaced with the name of the build label, letting testers know the build to use when verifying change requests. Responsibility - Name of the person who created the change request.
Verify	Verified Cannot Reproduce Verified As Designed Verified Is Duplicate Verified Deferred Verified Fixed Verified Documented	Status - Can close or reopen the change request.
Close	Closed Cannot Reproduce Closed As Designed Closed Is Duplicate Closed Deferred Closed Fixed Closed Documented	Status - Can reopen the change request.
Reopen	Open	Addressed in Build - Blank. Responsibility - Name of the person who changed the status to Fixed or Documented.