Digital Transformation & Enterprise Service Management (ESM) Primer

Digital transformation has become a much-hyped part of our business and IT conversations. However, more and more companies are discovering that it is a very real need – and that they need to evolve, or even reinvent themselves, to reflect the ongoing changes in the business landscape.

This eBook discusses what back-office digital transformation is, the best approach for transformation success, how ESM can be a platform for back-office digital transformation, how to create the business case for it, and the key factors for ESM success.

Digital
release-rel-2019-10-2-2896 | Wed Oct 16 03:58:53 PDT 2019
2896
release/rel-2019-10-2-2896
Wed Oct 16 03:58:53 PDT 2019