Digital Transformation & Enterprise Service Management (ESM) Primer
More and more companies are discovering that digital transformation is a very real need. See how you can achieve back-office digital transformation with our Enterprise Service Management platform.
In this ebook, learn how you can:
- Use Enterprise Service Management as a platform for back-office digital transformation.
- Create a business case for ESM.
- Discover the key factors for ESM success.
What are the most shared ITSM practices?
Learn more about the top 6 most shared ITSM processes/practices and how they rank by percentage.
“…the better back-office operations are vital in being able to support the new product and customer engagement enhancements.”
Download the ebook today