ebook
Ebook French ITSM study 2023
In this ebook, discover the results of the 2023 French ITSM study drive. You’ll gain insight into trends and expert commentary regarding productivity and how to improve service and the overall user experience.
Key insights include:
- Confirmation of the maturity of the ITSM market, and progression of the cloud and SaaS, despite the resistance of “on premise.”
- More widely covered business needs and generators of user satisfaction.
- Control of costs and processes.
French ITSM study 2023
Discover the results of the 2023 French ITSM study drive.
