ebook

Ebook French ITSM study 2023

In this ebook, discover the results of the 2023 French ITSM study drive. You’ll gain insight into trends and expert commentary regarding productivity and how to improve service and the overall user experience.

Key insights include:

  • Confirmation of the maturity of the ITSM market, and progression of the cloud and SaaS, despite the resistance of “on premise.”
  • More widely covered business needs and generators of user satisfaction.
  • Control of costs and processes.

French ITSM study 2023

Discover the results of the 2023 French ITSM study drive.

To gain even more competitiveness and open up more widely to other professions, ITSM will have to focus on improving user satisfaction as the main lever for adoption. Despite AI, chatbots, portals, people must remain at the heart of ITSM implementation strategies!

Learn more: Download the ebook today.

release-rel-2024-3-1-9400 | Thu Mar 14 23:51:15 PDT 2024
9400
release/rel-2024-3-1-9400
Thu Mar 14 23:51:15 PDT 2024
AWS