Implementing ITIL Best Practices Effortlessly

Take the 3-minute tour of Service Manager to see it in action


Discover how Service Manager, a process-based IT service management solution, overcomes challenges inherent in traditional ITSM solutions while implementing ITIL best practices.

Request the video to learn about:

  • Easy-to-use applications for request, incident, problem, and change management
  • Built-in configuration management database (CMDB)
  • Tight integration between change and release management to bridge the dev and ops divide
  • Rich service-level agreement (SLA) and service-level management capabilities
  • A one-stop interface for your corporate users to browse a service catalog and request IT services, submit incidents, and review knowledgebase articles

Service Manager is a complete ITSM solution available on premises or via SaaS.

Fill out the form to watch the video ›

Service Support Manager 2-Minute Video
release-rel-2021-12-1-7140 | Wed Dec 1 19:20:04 PST 2021
Wed Dec 1 19:20:04 PST 2021