RIA Vendor Selection Matrix 2021 – Enterprise Service Management

ESM links employees, business functions and services – find out why and how Micro Focus is leading the way.

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According to analyst group Research In Action the focus for ESM is on enabling employees to deliver excellent customer services from back-end systems to front-end services.

As such, the demand towards enterprise service management has fuelled growth in this market and its offerings. Read this report to learn why:

  • ESM is an essential part of an organization's digital transformation
  • ESM is a requirement for IT and business teams servicing employees collaboratively in the next normal
  • Intelligent and contextual automation deliver value

We invite you to view a copy of this report at no cost – take advantage and get the full insights within and see why Micro Focus SMAX is the leader.

RIA Vendor Selection Matrix - IT and Enterprise Service Management SaaS and Software
release-rel-2021-12-1-7140 | Wed Dec 1 19:20:04 PST 2021
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release/rel-2021-12-1-7140
Wed Dec 1 19:20:04 PST 2021