The Roadmap to Becoming a Top Performing Organization in Managing IT Operations

As new technology enters the enterprise and the role of technology in executing business strategies becomes increasingly important, IT operations teams face an increasing rate of change. Most of the organizations have realized they can't manage these new environments with existing tools.

“Becoming a Top Performing Organization (TPO) in Managing IT Operations”, breaks down TPO capabilities by strategy, process, organization, and technology. This research quantifies how much better top performing organizations are and how to become one. For example, TPOs proactively detect 79% of performance issues compared to only 39% of performance issues by other organizations. Read this study to discover:

• How monitoring centric approaches are shifting
• The effect of putting data into context
• How TPOs evaluate new monitoring technologies
• The benefits of taking a Digital Operations Management approach
• The costs of doing nothing

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