Trends Shaping Service Management (ITSM)

Get ready ITSM. It’s a fast, dynamic, digital world out there. So how must ITSM evolve? What trends are shaping it? You’ll find our top trends right here.

Trends On Our Radar

  • Enterprise Service Management
  • Employee Experiences
  • AI, RPA, and Low-Code/No-Code Platforms
  • DevOps and ITSM
  • Consumer-Style SaaS

Trends On Our Radar

release-rel-2023-1-2-hotfix-8487 | Mon Jan 30 16:25:17 PST 2023
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release/rel-2023-1-2-hotfix-8487
Mon Jan 30 16:25:17 PST 2023
AWS