adMarketplace

Solution

Advertiser 3D offers granular control over more parameters than adMarketplace’s current competition, which not only makes it very powerful, but also underlies the critical need for Big Data analytics. The myriad combinations of keywords, user types, device types, and user locations creates massive volumes of data that must be collected and analyzed almost instantly. Algorithms automate the process, determining if a company wants to match a given keyword or user location. These decisions are made in 15 milliseconds to 20 milliseconds, and the most relevant ad is presented and displayed to the potential customer at the same moment that activity is reported back to the advertiser.

“If the user clicks on the ad, the match was a success; if the user performs a designated action, we report a conversion,” says Yudin. “All of these granular data points become available on the client dashboards. At a top level, our customers see how much they’ve spent on adMarketplace, how many potential customers have converted, how much this has cost per click. Within our Advertiser 3D system, customers also have the ability to go deeper into a very granular view of the data, and the data storage that Vertica (now OpenText) provides is critical for housing all that data.”.

So critical, in fact, that adMarketplace chose to develop its own data aggregation, transformation, and loading facility rather than using open source or commercially available products. “We needed something much faster than we could source elsewhere, so we built it ourselves.” For the data analytics engine, they chose OpenText. “Some companies will use Hadoop for data analysis, but the complex queries we need would take too many minutes to satisfy our algorithms and dashboards, which have very low latency requirements. Vertica (now OpenText) is able to satisfy those requirements,” Yudin explains.

Every hour, the Advertiser 3D system loads nearly two TBs of data into the analytics engine. adMarketplace’s own, custom-built system, Advertiser 3D, processes these results for visualization, real-time optimization, and static reporting

Results

adMarketplace developed Advertiser 3D to provide more transparency and control than other search advertising platforms

Our Big Data platform supports highly analytical customers working within a very data-intensive business. Companies that have near-real-time access to this data are the ones that win, especially when combined with an array of possible optimization actions.

OpenText helps adMarketplace accomplish real-time analytics and it meets Advertiser 3D’s low latency requirements. For example, in Advertiser 3D, an account manager can click a button in the dashboard display to increase the price of a click from a Galaxy Note on a client’s ad by 15%, and this new profile action will take effect within two minutes. “You just can’t do this with static BI systems,” Yudin says. “Traditionally, a business executive would have to pick up the phone and say, ‘Joe, increase the bid by 15%.’ That takes too long, and simply can’t scale in this business.” The algorithmic bidding platform BidSmart further optimizes this process by using predictive algorithms along with the data stored in OpenText to automate the bidding, thereby making the whole process more efficient.

Most importantly, adMarketplace customers are seeing results consistent with the HBR article noted above.

Netflix

Netflix was looking to expand its reach outside of Google for its search advertising portfolio. With adMarketplace, Netflix bid strategically across multiple device types to capture interested users searching on non-branded terms for immediate access to their favorite shows and movies. On average, mobile and tablet conversions grew by 36%, month over month. With the ability to bid by traffic source, keyword, and device type, adMarketplace enabled Netflix to generate memberships from users searching on non-branded terms from any device, with the same lifetime value as Google AdWords.

Lenovo

Limin Zhao, Global Paid Search Manager at Lenovo said, “I have been working with adMarketplace for about a year. These guys have done a really good job of driving incremental opportunities. Right now, my traffic percentage from adMarketplace in North America is about 7%. While Google and Bing have about 12%.” In other words, adMarketplace has been able to drive more than half the traffic that search behemoths Google and Bing are able to drive.

Mazda

Garage Team Mazda partnered with adMarketplace to increase user engagement and lead generation via search syndication. Mazda tracked adMarketplace’s performance using five Key Performance Indicators (KPIs): request a quote, locate closest dealer, search inventory, build your Mazda, and compare vehicles. To reach Mazda’s campaign goals on both a national and local level, adMarketplace analysts optimized each KPI separately and determined that each geographic region behaves differently. After gathering sufficient, actionable performance data for each local campaign, analysts focused spending on top performing traffic sources for each geographic region. adMarketplace increased leads for Mazda by 38% at a lower cost per KPI than Google’s Search Partner Network.

Innovation on tap, for the high-speed online marketplace

adMarketplace’s Advertiser 3D grants advertisers a level of control that is unprecedented in the search advertising industry. They can see everything that’s going on in their account, and they can make or suggest changes. Advertisers have the ability to optimize across tens of thousands of traffic sources and price and match differently on each traffic source – and the results of these adjustments occur in milliseconds-long bid/ price/match events, thousands of times each day.

These real time optimizations would not be possible without the high-speed analytics provided by OpenText. adMarketplace was the first company to allow advertisers to separate bids by phone, tablet, and desktop, and differentiate between browsers. This type of precision requires powerful data storage, and adMarketplace’s decision to partner with OpenText is a strong testament to OpenText’s capabilities in high-speed data analysis.