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AgustaWestland

AgustaWestland cuts service response times from six weeks to six minutes – with the Micro Focus business process management (BPM) solution.

Outcomes

+ Reduced service request response times – from six weeks to six minutes
+ Gained user confidence by delivering a prototype in one week and an implemented solution in nine weeks
Achieved process visibility and insights into bottlenecks
Created a reusable solution for additional programs

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