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Allied Motion Technologies Inc.

Micro Focus SMAX provides configurable and user-friendly service portal, while improving IT technician teamwork and efficiency

Outcomes

Faster issue resolution through improved team collaboration
Fully personalized self-service portal and BI integration for management reporting
Business process owners, without coding skills, develop new workflows and rules using SMAX Studio

90%

Increased online service desk usage by 90%, compared to email and phone

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