ValueEdge: Value Stream Management
Align corporate investments with business strategy
Continuous quality from requirements to delivery
Scale enterprise SCCM with security and compliance
Resilient AI-powered functional test automation
Enterprise-level requirements management
Deliver continuous application performance testing
Plan, track, orchestrate, and release applications
Govern quality and implement auditable processes
Automate deployments for continuous delivery
Build business applications using new tools & platforms
The leading solution for COBOL application modernization
Modernize mainframe applications for the Cloud
Modernize host application access
Discover the future of CORBA
Modern mainframe application delivery for IBM Z
Secure, zero-footprint access to host applications
Access host data and automate processes with RPA
Multi-factor Authentication for IBM z/OS endpoints
Build secure software fast
Augment human intelligence
Discover, analyze, and protect sensitive data
Drive IT ecosystem with identity-centric expertise
Deliver simplified, secure access to users
Scale to billions of identities with IGA platform
Gain control of privileged user activities
Track changes and activities in managed services
Get fast, accurate detection of threats
Analytics for text, audio, video, and image data
Reduce risk, cost, and maintenance, and T2M
AI and machine learning for data analysis
Enterprise backup/disaster recovery
Unified traditional and mobile device management
Meet regulatory & privacy retention requirements
Email, IM, and chat-based collaboration
Mobile workforce communication & collaboration
Secure critical file storage and print services
Manage IT & non-IT services with automation and AI
Discover, monitor, and remediate with AIOps
Monitor and optimize complex networks
Discover, manage, and map configurations & assets
Accelerate provisioning with governance in place
Automate and orchestrate processes end to end
Manage IT & software assets for better compliance
Automate server provisioning, patching, and compliance
Automate screen-based human actions with robots
All Micro Focus learning in one place
Build the skills to succeed
Streamline software delivery for faster value
ValueEdge: Value Stream Management
Align corporate investments with business strategy
Continuous quality from requirements to delivery
Scale enterprise SCCM with security and compliance
Resilient AI-powered functional test automation
Enterprise-level requirements management
Deliver continuous application performance testing
Plan, track, orchestrate, and release applications
Govern quality and implement auditable processes
Automate deployments for continuous delivery
Access all products in application delivery management
Modernize Core Business Systems to Drive Business Transformation
Build business applications using new tools & platforms
The leading solution for COBOL application modernization
Modernize mainframe applications for the Cloud
Modernize host application access
Discover the future of CORBA
Modern mainframe application delivery for IBM Z
Secure, zero-footprint access to host applications
Access host data and automate processes with RPA
Multi-factor Authentication for IBM z/OS endpoints
Access all products in Application Modernization & Connectivity
Security at the core to everything you do; Operations, Applications, Identity and Data
Build secure software fast
Augment human intelligence
Discover, analyze, and protect sensitive data
Drive IT ecosystem with identity-centric expertise
Deliver simplified, secure access to users
Scale to billions of identities with IGA platform
Gain control of privileged user activities
Track changes and activities in managed services
Get fast, accurate detection of threats
Access all products in CyberRes
Trusted, proven legal, compliance and privacy solutions
Analytics for text, audio, video, and image data
Reduce risk, cost, and maintenance, and T2M
AI and machine learning for data analysis
Enterprise backup/disaster recovery
Unified traditional and mobile device management
Meet regulatory & privacy retention requirements
Email, IM, and chat-based collaboration
Mobile workforce communication & collaboration
Secure critical file storage and print services
Access all products in Information Management and Governance
Simplify Your IT Transformation
Manage IT & non-IT services with automation and AI
Discover, monitor, and remediate with AIOps
Monitor and optimize complex networks
Discover, manage, and map configurations & assets
Accelerate provisioning with governance in place
Automate and orchestrate processes end to end
Manage IT & software assets for better compliance
Automate server provisioning, patching, and compliance
Automate screen-based human actions with robots
Access all products in IT Operations Management
Give your team the power to make your business perform to its fullest
Micro Focus helps this Canadian healthcare shared-services organization align disparate teams to achieve best-practice transformation.
With the formation of HSSBC (now BCCSS) in 2010, a number of IT groups from the various health authorities the organization serves came together. However, they were using disparate processes and practices. Separate groups focused on core infrastructure, servers, database services, network services and other service streams—and even within these silos existed different practice pockets. BCCSS aimed to develop and execute a best practice IT service management program to create efficiencies and deliver operational excellence.
BC Clinical and Support Services Society (BCCSS) delivers non-clinical support services for British Columbia’s health authorities and finds opportunities to improve cost effectiveness and enhance service quality. Technology Services, a business stream of BCCSS, provides shared infrastructure services supporting the health authorities’ patient care delivery systems as well as business applications such as billing and accounts payable. By reducing costs and risk – and increasing predictability, capacity and efficiency – BCCSS extracts the most value out of every dollar spent and the health authorities gain vital delivery capacity at point of care.
BCCSS utilized IT Service Management Automation – Asset Manager, Service Manager, Universal Discovery and Universal Configuration Management Database (UCMDB – to attain best practice transformation.
Although BCCSS did not formally engage with Software Services, it did leverage existing relationships for guidance on how to align its internal practices with best practices in the architecture and enterprise space.
Micro Focus Partner Effectual Systems Group, Inc., assisted BCCSS with its configuration management work, providing advisory subject matter expertise to expand the discovery scope and build additional integrations.
Using this software, BCCSS realized the following benefits:
The health authorities BCCSS serves, as well as internal BCCSS teams, say this is one of the most successful projects in the organization’s history. The project delivered on time, on scope and on budget, bringing what had been disparate teams and processes into alignment around best practices – with a clear roadmap and measurable gains.