The fastest, open, infrastructure-independent, advanced analytics SQL database
Securely access and analyze enterprise (and public) text, audio & video data
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User and entity behavioral analytics that augments existing security tools and empowers security operations teams to identify and respond to the threats that matter before data is stolen
Autonomous operations through a business lens
Intelligent automation for service desk, configuration, and asset management
SQL analytics solution handling large amounts of data for big data analytics
High-scale protection of sensitive data at rest, in motion, and in use across systems
Agile/DevOps management for continuous quality and delivery
Manage and track requirements from idea to deployment
Plan, track, orchestrate, and release complex applications across any environment
Enable all aspects of SCCM with enterprise grade scalability, security, and compliance
Automate deployments for continuous delivery with drag-and-drop simplicity
Govern application lifecycle activities to achieve higher quality
Unify test management to drive efficiency and reuse
Integrated, component-based test framework that accelerates functional test automation
Accelerate functional test automation across web, mobile, API, and enterprise apps
Discover, design, and simulate services and APIs to remove dependencies and bottlenecks
Shift-left functional testing using the IDE, language, and testing frameworks of choice
Reliable and efficient test automation for functional and regression testing
Centralized, omnipresent lab to develop, debug, test, monitor, and optimize mobile apps
Learn more about the LoadRunner Family of solutions
Cloud-based solution to easily plan, run and scale performance tests
Project-based performance testing to identify performance issues
Easy-to-use performance testing solution for optimizing application performance
Collaborative performance testing platform for globally distributed teams
Discover, design, and simulate services and APIs to remove dependencies and bottlenecks
Identifies security vulnerabilities in software throughout development
Gain valuable insight with a centralized management repository for scan results
Manage your entire application security program from one interface
Provides comprehensive dynamic analysis of complex web applications and services
Builds packages of change artifacts to speed up mainframe application development
Enable faster, efficient parallel development at scale
A development environment that streamlines mainframe COBOL and PL/I activities
Intelligence and analysis technology that provides insight into core processes
Fuel mobile apps, cloud initiatives, process automation, and more
Future-proof core COBOL business applications
Maintain and enhance ACUCOBOL-based applications
Deliver application access—anywhere
Maintain and enhance COBOL systems
Maintain and enhance RM/COBOL applications
Connect COBOL applications to relational database management systems
Derive incremental value with real-time, relational access to COBOL data
Unlock business value with real-time, relational access to ACUCOBOL data
Connect ACUCOBOL applications to relational database management systems
Automatically understand and analyze Micro Focus COBOL applications
Build COBOL applications using Agile and DevOps practices
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Modernize core business system infrastructure to support future innovation
Manage agile projects using a collaborative, flexible, requirements and delivery platform
Manage requirements with full end-to-end traceability of processes
Automatically understand and analyze IBM mainframe applications
Capture, analyze, and measure the value, cost and risk of application portfolios
Build packages of change artifacts to speed up mainframe application development
Build and manage packages of change artifacts to speed up mainframe application development
Provide multiple change management interfaces to maintain mainframe apps
Build and modernize IBM mainframe COBOL and PL/I applications
Enable faster, efficient parallel development at scale
Fuel mobile apps, cloud initiatives, process automation, and more
Manage mainframe files for fast problem resolution
Easily test mainframe application changes using flexible infrastructure
Compare and manage mainframe data, text, and directory files
Connect Dev and Ops by automating the deployment pipeline and reduce feedback time
Centralize planning and control for the entire software release lifecycle
Orchestrate and integrate processes for faster software development and delivery
Detect changes, synchronizes multiple environments, and restores failed systems
Execute IBM mainframe COBOL and PL/I workload on Windows, Linux and the Cloud
Execute modernized IBM mainframe workloads under Microsoft .NET and Azure
Modernize IBM, HP, and Unix application access across desktop and mobile devices
Web-enable IBM and VT application desktop access, Java free
Modernize Unisys mainframe application desktop access
Modernize IBM, HP, and Unix application desktop access
Automate IBM, HP, and Unix application desktop access
Create new applications and workflows with Web services and APIs for IBM, HP, and UNIX applications
Fuel analytics platforms and BI applications with Unisys MCP DMSII data in real time
Centralize host access management with identity-powered access control and data security
Modernize file transfer with security, encryption and automation, within and across the firewall
Learn how Advanced Authentication Connector for z/OS is a multi-factor authentication for all your IBM z/OS end points
Measure and manage terminal-based software deployment and usage
Centralize host access management with identity-powered access control and data security
Develop and deploy applications with a comprehensive suite of CORBA products
Build distributed applications at enterprise scale
Develop, deploy, and support CORBA 2.6 compliant middleware in C++ or Java
Connect applications on diverse operating environments
Email, IM, chat-based teamwork, anti-virus, anti-spam, disaster recovery, and more
Provides secure file access and sharing from any device
Provides secure email, calendaring, and task management for today's mobile world
Backup and disaster recovery solution that ensures critical email is always available
Seven essential tools to build IT infrastructures, including secure file sharing
Provides secure team collaboration with document management and workflow features
Provides single sign-on for enterprises and federation for cloud applications
Protect your sensitive information more securely with multi-factor authentication
File Reporter and Storage Manager solution suite bundle
File Reporter for OES examines OES network file systems and delivers intelligent file insights so you can make the most intelligent business decisions.
Provides secure file access and sharing from any device
Protects your key business systems against downtime and disaster
Simplifies resource management on a Storage Area Network and increases availability
File, print, and storage services perfect for mixed IT environments
Cloud-based endpoint backup solution with file sync and share, and analytics
Package, test, and deploy containerized Windows apps quickly and easily
Seven integrated products to help track, manage and protect endpoint devices
Provides reports that integrate licensing, installation and usage data
Provides automated endpoint management, software distribution, support, and more
Delivers identity-based protection for devices and features total protection
Proactive laptop and desktop data protection to automatically lock out threats
Automates patch assessment and monitors patch compliance for security vulnerabilities
Streamlines and automates the way you provide IT services to your business
Cloud-based, scalable archiving for regulatory, legal, and investigative needs
Archive all business communication for case assessment, search, and eDiscovery
Automate employee data and communication monitoring to meet regulatory compliance and internal initiatives
Mitigate risk across social media channels to meet regulatory compliance obligations
Helping organizations meet data privacy regulatory guidelines through the management & disposition of data.
Address the ever-changing needs of network data management
File analysis to discover, classify and automate policy on unstructured data
Discover what is being stored and who has access
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Identity-driven governance of data & access
SaaS-based file analysis on all of your unstructured data
Respond to litigation and investigations quickly, accurately, & cost-effectively
SaaS-based file analysis on all of your unstructured data
File analysis to discover, classify and automate policy on unstructured data
Discover what is being stored and who has access
Address the ever-changing needs of network data management
Structured data archiving to retire outdated applications and reduce data footprint
Helping organizations meet data privacy regulatory guidelines through the management & disposition of data.
Securely access and analyze enterprise (and public) text, audio & video data
Automate provisioning, patching, and compliance across the data center
Backup and disaster recovery for diverse, dynamic, and distributed enterprise
Discover and manage configuration items (CIs) in Hybrid IT environments.
Simplify fulfillment automation and enforce governance
Automate and manage traditional, virtual, and software-defined networks
The first containerized, autonomous monitoring solution for hybrid IT
Automate IT processes end-to-end
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Engaging end-user experience and efficient service desk based on machine learning
A comprehensive threat detection, analysis, and compliance management SIEM solution
An intelligent log management solution that eases compliance burdens and accelerates forensic investigation for security professionals
A comprehensive log management solution for easier compliance, efficient log search, and secure cost-effective storage.
Download and deploy pre-packaged content to dramatically save time and management
A future-ready data platform that transforms data chaos into security insight.
User and entity behavioral analytics that augments existing security tools and empowers security operations teams to identify and respond to the threats that matter before data is stolen
A fully-featured, adaptable solution that simplifies the day-to-day use of SIEM
A comprehensive Security Orchestration Automation Response platform with cognitive automation, investigation service desk, process orchestration and SOC analytics.
Persistent file encryption, complete control, and visibility to simplify unstructured data security
Format-preserving encryption, tokenization, data masking, and key management
Omni-channel PCI compliance and data protection for end-to-end payments security
Email, file, and Office 365 protection for PII, PHI, and Intellectual Property
Saas cloud email encryption to protect information on Office 365
The full solution for secure automated file transfer management inside and across perimeters
Identifies security vulnerabilities in source code early in software development
Provides comprehensive dynamic analysis of complex web applications and services
Gain valuable insight with a centralized management repository for scan results
Manage your entire application security program from one interface
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Provisions and governs access to unstructured data
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Delivers an intelligent identity management framework to service your enterprise
Provides single sign-on for enterprises and federation for cloud applications
Move beyond username and passwords and securely protect data and applications
Multi-factor Authentication for all your IBM z/OS end points
Integrate the host with your modern security framework
Adapt the authentication and access experience to the risk at hand.
Enables users to reset their passwords without the help of IT
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Limits administrative privileges and restricts directory views to specific users
Edit, test and review Group Policy Object changes before implementation
Protect critical data, reduce risk and manage change with Change Guardian
Extend the power of Active Directory to Linux resources
Unify and centrally manage policies across multiple platforms.
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Finds and repairs configuration errors that lead to security breaches or downtime
Provides easy compliance auditing and real-time protection for IBM iSeries systems
Protect your network and messaging system from malware, viruses, and harmful content
Scalable, end-to-end encrypted email solution for desktop, cloud, and mobile
Cloud-based endpoint backup solution with file sync and share, and analytics
Package, test, and deploy containerized Windows apps quickly and easily
Provides reports that integrate licensing, installation and usage data
Provides automated endpoint management, software distribution, support, and more
Delivers identity-based protection for devices and features total protection
Proactive laptop and desktop data protection to automatically lock out threats
Automates patch assessment and monitors patch compliance for security vulnerabilities
Streamlines and automates the way you provide IT services to your business
Seven integrated products to help track, manage and protect endpoint devices
Help you embed security throughout the IT value chain and drive collaboration between IT operations, applications, and security teams.
Help you to react faster and gain a competitive advantage with enterprise agility.
Accelerate your hybrid cloud outcomes with advisory, transformation and implementation services.
Application management services that let you out-task solution management to experts who understand your environment.
Strategic consulting services to guide your digital transformation agenda.
Fully functional use-case modeling, with pre-built integrations across the Micro Focus Software portfolio, showcasing real-life use-case
Expert security intelligence services to help you quickly architect, deploy, and validate your Micro Focus security technology implementation.
A service integration and management service that optimizes delivery, assurance, and governance in multi-supplier settings.
Get insights from big data with real-time analytics, and search unstructured data.
Get insights from big data with real-time analytics, and search unstructured data.
Get insights from big data with real-time analytics, and search unstructured data.
Mobile services that ensure performance and expedite time-to-market without compromising quality.
Get insights from big data with real-time analytics, and search unstructured data.
Comprehensive Big Data services to propel your enterprise forward.
All Micro Focus learning in one place
As the U.S.’s largest online job site, CareerBuilder.com has more than 23 million unique visitors come to the site every month to find new jobs and obtain career advice. More than 300,000 employers post more than 1 million jobs on CareerBuilder.com. The company is owned by Gannett Co, Inc., Tribune Company, The McClatchy Company, and Microsoft Corp.
CareerBuilder.com powers the career sites for more than 9,000 websites, including 140 newspapers and broadband portals such as MSN and AOL. Needless to say, its business is heavily reliant on its website. The development team at CareerBuilder was getting a slew of requests related to supporting the website as well as ongoing operations. They needed help with channeling, prioritizing, and delivering on those requests. After an evaluation of several solutions, the team chose the Micro Focus BPM offering, Micro Focus Solutions Business Manager to develop a “ticketing system” that would meet the needs of both its development and its internal operations teams.
The ticketing system was a success and very soon, the development team discovered that they could use the same BPM platform to automate and optimize processes that connected their web front end to their operations teams. For instance, the team was able to expand the use of SBM to manage processes around:
Order entry management
Contract management
Quality assurance (QA): For instance, the QA department was able to cancel a large contract with a QA software provider that was charging for every change made to the QA process. It replaced this solution with a flexible, process-based application using SBM that helps monitor the quality of the various departments within the company.An example of a QA process involves picking out one random recorded phone call per customer service representative per day from the system that houses these recordings. This is then routed with the other relevant information to the QA team. When the QA team receives the ticket, members simply click on a button on the ticket to launch a media player that has been incorporated using Micro Focus BPM’s mashups capabilities to review the recording.
Site issue management: The team has also automated the process for handling website issues that get reported by the business or by website users.
Idea management: A process is now in place that takes suggestions from business users into bi-weekly team meetings to prioritize them and then create projects that get farmed out for different technical teams to work on.
Customer care management: CareerBuilder now has an entire customer care operations department with individuals spread globally who can take various customer requests. These range from posting jobs, to creating job skins, to branding requirements for website pages. Responses to these requests have been automated using SBM.
Sales operations: The sales operations team has benefited from SBM as it can now track and rapidly respond to requests that come in from the sales force.
Project management: The technology team now manages all tasks related to changes, problems, and projects using SBM.
Help desk: CareerBuilder has also built a help desk solution using SBM.
New product/product change requests: CareerBuilder’s product group supports the job seeker and job poster divisions of the company. This group now relies on an automated process that manages requests for new products or changes to products related to these two divisions.
For instance, CareerBuilder offers its clients custom job skins as a product. The sales teams work with large corporations such as Coca Cola to gather the style sheets, graphics, logos, and mockups of how they want the job skin to look. The team then routes this information to a work request group that puts together the specifications, creates the job skin, activates it on the account, and then notifies the sales representative to take a look at the product to verify that it meets the client’s requirements.
The team either launches the product or makes updates based on the sales representative’s feedback. This process of rolling out new products and updating them is now being managed using SBM.
Brian Speagle, application administrator at CareerBuilder, says, “On average, it takes us five business days to build out an application using SBM. Very often, I have groups coming to me saying that they are looking for a solution to manage all the business requests that are currently hard to track via email.
They don’t realize that they need a process for this; it starts with a need for a place to store these requests centrally so that everyone can see, track, and be notified when there are updates to a request. We typically rapidly prototype their process using SBM and adjust the process based on their needs as the process matures. All new processes typically start out in SBM."
Departments within CareerBuilder need the flexibility to tailor processes to meet their changing business needs. As Brian Speagle explains, “We have another workflow offering that we use to manage processes that are ‘solidified’ and that are not likely to change in the next couple of years (wellness or tuition reimbursement processes within the HR department, for example). However, any time we look at using [SBM], we ask the question, ‘will this process change or expand?’ If the answer is ‘yes,’ then we absolutely use [SBM] to automate the process. We have evaluated other tools and we cannot find anything that is as flexible to let us make changes to processes on the fly like [SBM].”
For instance, as the business model changes, the sales force’s requirements for new products change quickly. The business might demand that stand-alone products be rolled into bundles, and that processes need to be adapted almost immediately to support the sale of these new offerings. In one instance, a 30-40% change of the product creation work flow was completed in five business hours! In addition, there are requests for information from auditors that need to be provided quickly. With SBM, changes can be made to a process rapidly to visually present that information to the auditors and meet compliance requirements.
There are instances where the criteria for evaluating various departments changes midstream, requiring that the QA department’s processes and the underlying scoring criteria be changed quickly to reflect these updates. SBM lets the team quickly make the changes in under a day and brings the QA program back online prevents backlogs.
All two thousand employees at CareerBuilder can now submit tickets that are then processed by 200 individuals in the technology department using SBM. The requests range from building out a new product, to handling an issue on the site, to making changes to platform configurations. Most requests are funneled through a “contact us” form that the requestor completes by selecting the task type, the area that they want to submit to, and the type of problem that they want addressed. Based on the request, SBM routes the information via email to the right individual for processing. The long-term goal is to use the SharePoint portal as the single point of access for submitting all requests that get processed using SBM.
When CareerBuilder heard about the Business Manager Connect for SharePoint preview program, they were excited to participate, as the company was considering the use of SharePoint for managing projects. While creating a project site on SharePoint allowed the job seeker and job poster product groups to move documentation, attachments, and meeting notes out of their personal computers into a central store for all project-related information, this previously meant duplicating the content on the SBM side and making sure that the right attachments were being stored back in SharePoint. The new SBM Connect for SharePoint solution ensures that teams are working off of the right versions of the project documentation at any given time. As soon as a process is kicked off to manage a project, a new project site is automatically created by SBM in SharePoint, and attachments to tasks in the process are automatically stored back in SharePoint.
Any time we look at using [Micro Focus Solutions Business Manager] we ask the question, 'will this process change or expand?' if the answer is 'yes', then we absolutely use [SBM] to automate the process. We have evaluated other tools and we cannot find anything that is as flexible to let us make changes on the fly like [SBM].