Endress+Hauser is a global leader in measurement instrumentation, services, and solutions for industrial process engineering. With annual net sales of €2.6 billion, over 14,400 employees provide process improvements to optimize economic efficiency and safety, while minimizing environmental impact.
Create a Central Testing Framework with ALM/Quality Center
Endress+Hauser InfoServe, located in Germany, is the internal IT provider to the organization. The company’s mission is to drive sustainable progress with a combination of business know-how and technology competence. This means a modern IT infrastructure, with availability, flexibility, and security at its core. Isabelle Farina, Head of Quality Management at Endress+Hauser InfoServe, explains further: “We are responsible for some 200 applications around the organization, from HR and travel and expense management in the Cloud to in-house developed Web applications, and a full suite of SAP ERP modules hosted in the central computer center of Endress+Hauser on premises. Before ALM/Quality Center adoption in 2008, our applications were mainly tested manually with results logged in spreadsheets. There was no clear way for us to track any defects that might be revealed through our testing efforts. We also have many global locations, and we realized it would be helpful to standardize our testing processes and create transparency for consistent testing of IT applications.”
Increase Test Automation and Efficiency with UFT One AI-Based Testing
Having defined the central testing framework, it was now time to increase test automation. Micro Focus UFT One supports intelligent test automation with embedded Artificial Intelligence (AI) capabilities to accelerate testing. The native integration between ALM/ Quality Center and UFT One simplifies and improves test creation, execution, and maintenance. Isabelle appreciates the AI capabilities: “We leverage UFT One’s AI functionality when we test our SAP Fiori applications. The advanced object recognition is great, and this means that the tester does not need deep test automation knowledge, making it easier to assign tests to business users. It is very visual, so for instance if a log-in button says ‘submit’ instead of ‘log-in’, UFT One will still recognize it as a log-in button and test it as such. This intelligent text-matching and image-based automation makes it much easier to create test scripts and scale up our testing effort.”
Test Consistency and Increased Automation
Endress+Hauser is moving towards a single client ERP environment hosting all business entities of the group on base of SAP S/4 HANA. The extensive testing effort associated with this is complex and very detailed; up to 300 steps can be included in a single test configuration and an increase in test automation will help streamline this process.
Isabelle concludes: “The testing framework we have introduced with Micro Focus sets us up well for future projects. We already have seen a tremendous improvement in our team’s customer satisfaction feedback. It is clear to our business partners that we deliver higher quality applications, thanks to ALM/Quality Center and UFT One. We now have a consistent and standard end-to-end testing approach across the globe, we have expanded our test automation, and UFT One’s AI capabilities allow us to delegate testing to colleagues without deep scripting knowledge. Micro Focus understands our requirements and works effectively with our team and profi.com on streamlining our testing processes.”