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Manage IT & non-IT services with automation and AI
Discover, monitor, and remediate with AIOps
Monitor and optimize complex networks
Discover, manage, and map configurations & assets
Accelerate provisioning with governance in place
Automate and orchestrate processes end to end
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Automate server provisioning, patching, and compliance
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ValueEdge: Value Stream Management
Align corporate investments with business strategy
Continuous quality from requirements to delivery
Scale enterprise SCCM with security and compliance
Resilient AI-powered functional test automation
Enterprise-level requirements management
Deliver continuous application performance testing
Plan, track, orchestrate, and release applications
Govern quality and implement auditable processes
Automate deployments for continuous delivery
Access all products in application delivery management
Modernize Core Business Systems to Drive Business Transformation
Build business applications using new tools & platforms
The leading solution for COBOL application modernization
Modernize mainframe applications for the Cloud
Modernize host application access
Discover the future of CORBA
Modern mainframe application delivery for IBM Z
Secure, zero-footprint access to host applications
Access host data and automate processes with RPA
Multi-factor Authentication for IBM z/OS endpoints
Access all products in Application Modernization & Connectivity
Security at the core to everything you do; Operations, Applications, Identity and Data
Build secure software fast
Augment human intelligence
Discover, analyze, and protect sensitive data
Drive IT ecosystem with identity-centric expertise
Deliver simplified, secure access to users
Scale to billions of identities with IGA platform
Gain control of privileged user activities
Track changes and activities in managed services
Get fast, accurate detection of threats
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Trusted, proven legal, compliance and privacy solutions
Analytics for text, audio, video, and image data
Reduce risk, cost, and maintenance, and T2M
AI and machine learning for data analysis
Enterprise backup/disaster recovery
Unified traditional and mobile device management
Meet regulatory & privacy retention requirements
Email, IM, and chat-based collaboration
Mobile workforce communication & collaboration
Secure critical file storage and print services
Access all products in Information Management and Governance
Simplify Your IT Transformation
Manage IT & non-IT services with automation and AI
Discover, monitor, and remediate with AIOps
Monitor and optimize complex networks
Discover, manage, and map configurations & assets
Accelerate provisioning with governance in place
Automate and orchestrate processes end to end
Manage IT & software assets for better compliance
Automate server provisioning, patching, and compliance
Automate screen-based human actions with robots
Access all products in IT Operations Management
Give your team the power to make your business perform to its fullest
Etrali Trading Solutions is a leading provider of unified communications and compliance services for the global trading community. They design and deliver integrated communications services, from voice recording and trading turrets to hosted solutions, mobile voice recording, voice analytics and more. Etrali provides optimized solutions over its dedicated trading network to a community of more than 2,000 network member organizations, encompassing buy-side and sell-side institutions and trading venues.
Etrali’s flagship offering, Open Trade, is the first intelligent trading communication platform to combine voice, email, instant messaging and video to provide easy communication in fast-moving markets. With its pure IP architecture, voice trading on Open Trade integrates cloud strategy. Operating in a highly-sensitive market segment, continuous functional testing assures Etrali’s clients that Open Trade will not fail them.
Raymond David, managing Etrali’s Quality Assurance team, explains: “After reviewing our methodologies and processes we decided to move towards an agile development environment, supported by JIRA to help us track issues in our development process. As identified issues move towards resolution they should be incorporated into test cases so that they are fully tested before being released into the product. Integration of our development and quality assurance environment was vital.”
One of Etrali’s business partners had gone through the transition to an agile development environment and recommended that David and the team look at Silk Central, as they had been impressed by the integration capabilities between JIRA and Silk Central. A Proof-of-Concept with Silk Central confirmed that the data and thousands of test cases could be transitioned smoothly to Silk Central and Etrali engaged with Micro Focus Professional Services to help make the move.
Etrali’s main objective was to ensure that all test requirements were covered through a thorough test methodology. David comments: “The later you find a software issue, the more expensive it is to fix, especially once it’s released. Using Silk Central to synchronize between our development and quality assurance teams we have improved traceability which has increased confidence in the quality of our product.”
The reporting capability within Silk Central is far superior to the previous solution, according to David: “We use Silk Central reports to prove that we are covering all test requirements. We can easily see which requirements have been validated, which are not yet covered and any that failed. Bottlenecks are identified early so we deliver a higher quality product to our customers.”
Full JIRA and Silk Central integration means that issues picked up during testing are tracked to resolution in JIRA and then find their way back into the testing cycle. The development and quality assurance teams are fully aligned using the same agile methodologies. The result is an increase in early identification of issues, according to David: “I estimate that we have a 20 percent improvement in early issue identification leading to a higher quality product. These product quality improvements lead me to believe that the costs of implementing Silk Central have been absorbed within a year. Etrali enjoys a great relationship with Micro Focus and we have recently purchased Silk Test to start exploring test automation which will help streamline the process even more. We look forward to our continued partnership.”
We enjoy a great relationship with Micro Focus and we have recently purchased Silk Test to start exploring test automation which will help streamline the process even more.
Using Silk Central to synchronize between our development and quality assurance teams we have improved traceability which has increased confidence in the quality of our product.