About Global Professional Services Company
Global Professional Services Company was asked by a major medical waste disposal company to support their migration to a new ERP system. The client already used an on-premises version of Micro Focus ALM/Quality Center to track and consolidate their application testing efforts. However, their IT workload increased considerably with the introduction of the new ERP system and maintaining and supporting their ALM/Quality Center instance became an issue with limited resources.
Smooth Migration to ALM/Quality Center SaaS Model with Partner SaaS Program
It was at this time that Micro Focus and Global Professional Services Company entered a Partner SaaS agreement. This program provides project delivery teams with a quick and easy way to demonstrate time to value, while minimizing costs through a services-oriented consumption-based pricing model. A pay per use model gives flexibility in client engagements, and this is exactly what was required in this particular scenario. The dedicated Micro Focus-hosted SaaS environment removes client responsibility for implementation, maintenance, support, and security of ALM/Quality Center and ensures constant version currency. A Micro Focus Partner Success Manager is on hand at any time to support the process.
Global Professional Services Company and Micro Focus Professional Services worked closely to ensure that all data was migrated effectively. In this case, a dry run proved an excellent way to ensure a smooth migration. The Partner SaaS model was implemented, and the Global Professional Services Company team then fully supported the client with a major test cycle, involving over 1,000 tests executed during a four-month period. A mix of business users, development teams, and technical team members made up some 700 ALM/Quality Center users involved in the testing effort. “We had users in different time zones involved in UAT testing, as well as system integration tests,” comments Senior Project Manager.
Flexible Model Delivers Cost Savings and Improved Productivity
When Global Professional Services Company and the client identified a need for performance testing to ensure that the new ERP solution would scale up as required, the value of the flexible Partner SaaS model was clear once again, as Senior Project Manager describes: