ValueEdge: Value Stream Management
Align corporate investments with business strategy
Continuous quality from requirements to delivery
Scale enterprise SCCM with security and compliance
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Plan, track, orchestrate, and release applications
Govern quality and implement auditable processes
Automate deployments for continuous delivery
Build business applications using new tools & platforms
The leading solution for COBOL application modernization
Modernize mainframe applications for the Cloud
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Secure, zero-footprint access to host applications
Access host data and automate processes with RPA
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Discover, analyze, and protect sensitive data
Drive IT ecosystem with identity-centric expertise
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Scale to billions of identities with IGA platform
Gain control of privileged user activities
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Analytics for text, audio, video, and image data
Reduce risk, cost, and maintenance, and T2M
AI and machine learning for data analysis
Enterprise backup/disaster recovery
Unified traditional and mobile device management
Meet regulatory & privacy retention requirements
Email, IM, and chat-based collaboration
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Secure critical file storage and print services
Manage IT & non-IT services with automation and AI
Discover, monitor, and remediate with AIOps
Monitor and optimize complex networks
Discover, manage, and map configurations & assets
Accelerate provisioning with governance in place
Automate and orchestrate processes end to end
Manage IT & software assets for better compliance
Automate server provisioning, patching, and compliance
Automate screen-based human actions with robots
All Micro Focus learning in one place
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Streamline software delivery for faster value
ValueEdge: Value Stream Management
Align corporate investments with business strategy
Continuous quality from requirements to delivery
Scale enterprise SCCM with security and compliance
Resilient AI-powered functional test automation
Enterprise-level requirements management
Deliver continuous application performance testing
Plan, track, orchestrate, and release applications
Govern quality and implement auditable processes
Automate deployments for continuous delivery
Access all products in application delivery management
Modernize Core Business Systems to Drive Business Transformation
Build business applications using new tools & platforms
The leading solution for COBOL application modernization
Modernize mainframe applications for the Cloud
Modernize host application access
Discover the future of CORBA
Modern mainframe application delivery for IBM Z
Secure, zero-footprint access to host applications
Access host data and automate processes with RPA
Multi-factor Authentication for IBM z/OS endpoints
Access all products in Application Modernization & Connectivity
Security at the core to everything you do; Operations, Applications, Identity and Data
Build secure software fast
Augment human intelligence
Discover, analyze, and protect sensitive data
Drive IT ecosystem with identity-centric expertise
Deliver simplified, secure access to users
Scale to billions of identities with IGA platform
Gain control of privileged user activities
Track changes and activities in managed services
Get fast, accurate detection of threats
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Trusted, proven legal, compliance and privacy solutions
Analytics for text, audio, video, and image data
Reduce risk, cost, and maintenance, and T2M
AI and machine learning for data analysis
Enterprise backup/disaster recovery
Unified traditional and mobile device management
Meet regulatory & privacy retention requirements
Email, IM, and chat-based collaboration
Mobile workforce communication & collaboration
Secure critical file storage and print services
Access all products in Information Management and Governance
Simplify Your IT Transformation
Manage IT & non-IT services with automation and AI
Discover, monitor, and remediate with AIOps
Monitor and optimize complex networks
Discover, manage, and map configurations & assets
Accelerate provisioning with governance in place
Automate and orchestrate processes end to end
Manage IT & software assets for better compliance
Automate server provisioning, patching, and compliance
Automate screen-based human actions with robots
Access all products in IT Operations Management
Give your team the power to make your business perform to its fullest
Replace end-of-life Google Search Appliance and create enterprise-ready search platform with potential for expansion.
Within KTB, over 10,000 users relied on Google Search Appliance (GSA) to find business critical documents and do their jobs effectively. Mr Komsan Pornchaipimolpan, First Vice President Department Head – IT Innovation lab team at KTB, explains the challenge: “GSA gave us the basic search features we needed. However, when Google announced the end-of-life for GSA, we knew we had to act fast while we had limited time to find and implement an alternative solution. Our search function is business-critical and covers multiple use cases.”
The KTB Technology Design Department, of which Mr Pornchaipimolpan was a department head at the time, turned to Gartner to find out what the market options were. KTB realized that the market was moving towards a software orientated approach to enterprise search. As this would give the potential for additional use cases and functionality, the team explored software-based options. The functionality needed to be comparable to GSA, but with the potential to expand in the future. KTB also wanted a solution that would have local System Integrator support for the implementation, as introducing a software solution would require some customization. Lastly, they wanted to ensure the solution was enterprise-ready and proven with customers of a similar size.
Krung Thai Bank (KTB) is a state-owned bank under license issued by the Thai Ministry of Finance. By applying technology and innovation to manage and provide financial services, KTB aims to improve the competitiveness of the country while trying to diminish social inequality through stable, transparent, and sustainable organization management.
As KTB is state-owned, a full government procurement process was leveraged to find the right solution. Local System Integrator DIS proposed Micro Focus IDOL. This solution is used by many enterprise organizations to facilitate data search and unstructured data analytics on a diverse set of file formats across a large range of data repositories. KTB has a hypervisor-driven virtual IT infrastructure and was pleased to discover that IDOL would seamlessly fit into the existing architecture.
Following a positive decision for IDOL, DIS worked closely with the KTB Technology Design Department to map the user requirements, as Mr Pornchaipimolpan explains: “IDOL was a new product for us and moving from an appliance to a feature-rich platform was a large undertaking for us. We also felt that Thai users might have a different search behavior and so relied heavily on our local partner to guide us through this. DIS was there to bridge IDOL functionality with our Thai user base and make sure that the migration from GSA was as transparent and smooth as possible.”
In the interest of keeping to the tight timeline, KTB aimed for an ‘as-is’ migration from GSA to IDOL. They wanted to ensure users would not lose any search or reporting functionality in the move. The implementation was phased, with the main intranet search going live within three months of starting the project. The remaining sub-systems, including KTB internet search capabilities for its customers, went live over the next 3–4 months.
Now that IDOL is operating fully, the team are discussing potential expansion of IDOL functionality. The team that manages KTB’s data lake and data warehouse, could really benefit from the AI-driven data analytics IDOL can provide.
The aim of an ‘as-is’ migration within a tight timeline was achieved, but the additional IDOL benefits are already clear to KTB, as Mr Pornchaipimolpan comments:
Komsan Pornchaipimolpan – FIRST VICE PRESIDENT DEPARTMENT HEAD – IT INNOVATION LAB TEAM
Krung Thai Bank
Komsan Pornchaipimolpan – FIRST VICE PRESIDENT DEPARTMENT HEAD – IT INNOVATION LAB TEAM
Krung Thai Bank