Hundreds of legacy system. Automation to reduce costs and improve delivery timelines.
Hundreds of Legacy Systems
Headquartered in Copenhagen, NNIT is a subsidiary of the healthcare supplier Novo Nordisk NIT that has approximately 2,200 employees in five countries.
The corporate mission is to be a preferred international IT consulting and service company in regulated industries. NNIT’s life sciences service is the best example of this, but recently the business has branched out into renewable energy and the dairy industry.
As it continues to grow, NNIT has become increasingly international. It started serving the Chinese market in 2006. As an IT service provider, and as a global organization, the business challenge is to reduce costs and offer a wider range of value added services.
“The traditional thinking has been to outsource like-for-like to a lower cost environment, such as China or India,” says Jesper Bagh, cloud and automation subject matter expert, NNIT. “To go up another level the next step is not to outsource, but to automate these processes. Automation beats outsourcing.”
Bagh’s goal is to reduce manual work to zero, where possible: “Where we do things again and again, put it into script and automate it.”
This creates a virtuous circle, he points out. More customers are prepared to buy standardized services, meaning NNIT has the scale to create more automated processes. Automation brings the price down further, making the service more attractive still. It also means faster delivery times and less risk (with fewer human errors), resulting in an even lower price. It also creates an opportunity to win new business outside of regulated markets, with more mainstream, enterprise customers.
“The competitive edge on enterprise deals is mainly focused around automation,” says Bagh. “Automation is linked to our core strategy of being more agile and being able to deliver services faster.”