Back up and recover data stored on clients’ computers, whether they are working in the office or remotely.
IT administrators face plenty of obstacles backing up data that is stored remotely on company laptops. Inefficient backup software, unreliable virtual private networks (VPNs), and faulty on-premise file servers can all create headaches.
Dan Dugal understands these problems well. As the Chief Executive Officer at Remote Data Backups, Inc., he must ensure that more than 1,000 of his clients’ computers are backed up correctly. This includes computers for end users who work away from their offices for weeks at a time. “We have clients that have engineers and salespeople who use their laptops to work while they travel,” Dugal says.
These clients often have old backup systems that back up remote laptops inefficiently. For example, end users often have to first access a VPN to connect their laptops to a backup appliance at the company’s premises. Then a backup software application transfers the data from the laptops to the file server, which then sends the data into the cloud.
That process often requires a lot of bandwidth, which can slow down networks. This discourages end users from backing up their laptops, which could lead to the loss of important data when laptop hard drives fail or are infected by malware.