The fastest, open, infrastructure-independent, advanced analytics SQL database
Securely access and analyze enterprise (and public) text, audio & video data
An intuitive hunt and investigation solution that decreases security incidents
User and entity behavioral analytics that augments existing security tools and empowers security operations teams to identify and respond to the threats that matter before data is stolen
Autonomous operations through a business lens
Intelligent automation for service desk, configuration, and asset management
SQL analytics solution handling large amounts of data for big data analytics
High-scale protection of sensitive data at rest, in motion, and in use across systems
Agile/DevOps management for continuous quality and delivery
Manage and track requirements from idea to deployment
Plan, track, orchestrate, and release complex applications across any environment
Enable all aspects of SCCM with enterprise grade scalability, security, and compliance
Automate deployments for continuous delivery with drag-and-drop simplicity
Govern application lifecycle activities to achieve higher quality
Unify test management to drive efficiency and reuse
Integrated, component-based test framework that accelerates functional test automation
Accelerate functional test automation across web, mobile, API, and enterprise apps
Discover, design, and simulate services and APIs to remove dependencies and bottlenecks
Shift-left functional testing using the IDE, language, and testing frameworks of choice
Reliable and efficient test automation for functional and regression testing
Centralized, omnipresent lab to develop, debug, test, monitor, and optimize mobile apps
Learn more about the LoadRunner Family of solutions
Cloud-based solution to easily plan, run and scale performance tests
Project-based performance testing to identify performance issues
Easy-to-use performance testing solution for optimizing application performance
Collaborative performance testing platform for globally distributed teams
Discover, design, and simulate services and APIs to remove dependencies and bottlenecks
Identifies security vulnerabilities in software throughout development
Gain valuable insight with a centralized management repository for scan results
Manage your entire application security program from one interface
Provides comprehensive dynamic analysis of complex web applications and services
Builds packages of change artifacts to speed up mainframe application development
Enable faster, efficient parallel development at scale
A development environment that streamlines mainframe COBOL and PL/I activities
Intelligence and analysis technology that provides insight into core processes
Fuel mobile apps, cloud initiatives, process automation, and more
Future-proof core COBOL business applications
Maintain and enhance ACUCOBOL-based applications
Deliver application access—anywhere
Maintain and enhance COBOL systems
Maintain and enhance RM/COBOL applications
Connect COBOL applications to relational database management systems
Derive incremental value with real-time, relational access to COBOL data
Unlock business value with real-time, relational access to ACUCOBOL data
Connect ACUCOBOL applications to relational database management systems
Automatically understand and analyze Micro Focus COBOL applications
Build COBOL applications using Agile and DevOps practices
Deploy COBOL applications across distributed, containerized or cloud platforms
Modernize core business system infrastructure to support future innovation
Manage agile projects using a collaborative, flexible, requirements and delivery platform
Manage requirements with full end-to-end traceability of processes
Automatically understand and analyze IBM mainframe applications
Capture, analyze, and measure the value, cost and risk of application portfolios
Build packages of change artifacts to speed up mainframe application development
Build and manage packages of change artifacts to speed up mainframe application development
Provide multiple change management interfaces to maintain mainframe apps
Build and modernize IBM mainframe COBOL and PL/I applications
Enable faster, efficient parallel development at scale
Fuel mobile apps, cloud initiatives, process automation, and more
Manage mainframe files for fast problem resolution
Easily test mainframe application changes using flexible infrastructure
Compare and manage mainframe data, text, and directory files
Connect Dev and Ops by automating the deployment pipeline and reduce feedback time
Centralize planning and control for the entire software release lifecycle
Orchestrate and integrate processes for faster software development and delivery
Detect changes, synchronizes multiple environments, and restores failed systems
Execute IBM mainframe COBOL and PL/I workload on Windows, Linux and the Cloud
Execute modernized IBM mainframe workloads under Microsoft .NET and Azure
Modernize IBM, HP, and Unix application access across desktop and mobile devices
Web-enable IBM and VT application desktop access, Java free
Modernize Unisys mainframe application desktop access
Modernize IBM, HP, and Unix application desktop access
Automate IBM, HP, and Unix application desktop access
Create new applications and workflows with Web services and APIs for IBM, HP, and UNIX applications
Fuel analytics platforms and BI applications with Unisys MCP DMSII data in real time
Centralize host access management with identity-powered access control and data security
Modernize file transfer with security, encryption and automation, within and across the firewall
Learn how Advanced Authentication Connector for z/OS is a multi-factor authentication for all your IBM z/OS end points
Measure and manage terminal-based software deployment and usage
Centralize host access management with identity-powered access control and data security
Develop and deploy applications with a comprehensive suite of CORBA products
Build distributed applications at enterprise scale
Develop, deploy, and support CORBA 2.6 compliant middleware in C++ or Java
Connect applications on diverse operating environments
Email, IM, chat-based teamwork, anti-virus, anti-spam, disaster recovery, and more
Provides secure file access and sharing from any device
Provides secure email, calendaring, and task management for today's mobile world
Backup and disaster recovery solution that ensures critical email is always available
Seven essential tools to build IT infrastructures, including secure file sharing
Provides secure team collaboration with document management and workflow features
Provides single sign-on for enterprises and federation for cloud applications
Protect your sensitive information more securely with multi-factor authentication
File Reporter and Storage Manager solution suite bundle
File Reporter for OES examines OES network file systems and delivers intelligent file insights so you can make the most intelligent business decisions.
Provides secure file access and sharing from any device
Protects your key business systems against downtime and disaster
Simplifies resource management on a Storage Area Network and increases availability
File, print, and storage services perfect for mixed IT environments
Cloud-based endpoint backup solution with file sync and share, and analytics
Package, test, and deploy containerized Windows apps quickly and easily
Seven integrated products to help track, manage and protect endpoint devices
Provides reports that integrate licensing, installation and usage data
Provides automated endpoint management, software distribution, support, and more
Delivers identity-based protection for devices and features total protection
Proactive laptop and desktop data protection to automatically lock out threats
Automates patch assessment and monitors patch compliance for security vulnerabilities
Streamlines and automates the way you provide IT services to your business
Cloud-based, scalable archiving for regulatory, legal, and investigative needs
Archive all business communication for case assessment, search, and eDiscovery
Automate employee data and communication monitoring to meet regulatory compliance and internal initiatives
Mitigate risk across social media channels to meet regulatory compliance obligations
Helping organizations meet data privacy regulatory guidelines through the management & disposition of data.
Address the ever-changing needs of network data management
File analysis to discover, classify and automate policy on unstructured data
Discover what is being stored and who has access
Structured data archiving to retire outdated applications and reduce data footprint
Identity-driven governance of data & access
SaaS-based file analysis on all of your unstructured data
Respond to litigation and investigations quickly, accurately, & cost-effectively
SaaS-based file analysis on all of your unstructured data
File analysis to discover, classify and automate policy on unstructured data
Discover what is being stored and who has access
Address the ever-changing needs of network data management
Structured data archiving to retire outdated applications and reduce data footprint
Helping organizations meet data privacy regulatory guidelines through the management & disposition of data.
Securely access and analyze enterprise (and public) text, audio & video data
Backup and disaster recovery for diverse, dynamic, and distributed enterprise
Automate provisioning, patching, and compliance across the data center
Discover and manage configuration items (CIs) in Hybrid IT environments.
Simplify fulfillment automation and enforce governance
Automate and manage traditional, virtual, and software-defined networks
The first containerized, autonomous monitoring solution for hybrid IT
Automate IT processes end-to-end
Build, secure, and scale automated business processes across the enterprise
Engaging end-user experience and efficient service desk based on machine learning
A comprehensive threat detection, analysis, and compliance management SIEM solution
An intelligent log management solution that eases compliance burdens and accelerates forensic investigation for security professionals
A comprehensive log management solution for easier compliance, efficient log search, and secure cost-effective storage.
Download and deploy pre-packaged content to dramatically save time and management
A future-ready data platform that transforms data chaos into security insight.
User and entity behavioral analytics that augments existing security tools and empowers security operations teams to identify and respond to the threats that matter before data is stolen
A fully-featured, adaptable solution that simplifies the day-to-day use of SIEM
A comprehensive Security Orchestration Automation Response platform with cognitive automation, investigation service desk, process orchestration and SOC analytics.
Persistent file encryption, complete control, and visibility to simplify unstructured data security
Format-preserving encryption, tokenization, data masking, and key management
Omni-channel PCI compliance and data protection for end-to-end payments security
Email, file, and Office 365 protection for PII, PHI, and Intellectual Property
Saas cloud email encryption to protect information on Office 365
The full solution for secure automated file transfer management inside and across perimeters
Identifies security vulnerabilities in source code early in software development
Provides comprehensive dynamic analysis of complex web applications and services
Gain valuable insight with a centralized management repository for scan results
Manage your entire application security program from one interface
Gain visibility into application abuse while protecting software from exploits
Provisions and governs access to unstructured data
Provides an LDAP directory with incredible scalability and an agile platform
Provides automated user access review and recertification to remain compliant
Delivers an intelligent identity management framework to service your enterprise
Provides single sign-on for enterprises and federation for cloud applications
Move beyond username and passwords and securely protect data and applications
Multi-factor Authentication for all your IBM z/OS end points
Integrate the host with your modern security framework
Adapt the authentication and access experience to the risk at hand.
Enables users to reset their passwords without the help of IT
Streamlines authentication for enterprise apps with a single login experience
Protect and manage access to your APIs.
Enables IT administrators to work on systems without exposing credentials
Limits administrative privileges and restricts directory views to specific users
Edit, test and review Group Policy Object changes before implementation
Protect critical data, reduce risk and manage change with Change Guardian
Extend the power of Active Directory to Linux resources
Unify and centrally manage policies across multiple platforms.
Protect critical data, reduce risk and manage change with Change Guardian
Finds and repairs configuration errors that lead to security breaches or downtime
Provides easy compliance auditing and real-time protection for IBM iSeries systems
Protect your network and messaging system from malware, viruses, and harmful content
Scalable, end-to-end encrypted email solution for desktop, cloud, and mobile
Cloud-based endpoint backup solution with file sync and share, and analytics
Package, test, and deploy containerized Windows apps quickly and easily
Provides reports that integrate licensing, installation and usage data
Provides automated endpoint management, software distribution, support, and more
Delivers identity-based protection for devices and features total protection
Proactive laptop and desktop data protection to automatically lock out threats
Automates patch assessment and monitors patch compliance for security vulnerabilities
Streamlines and automates the way you provide IT services to your business
Seven integrated products to help track, manage and protect endpoint devices
Help you embed security throughout the IT value chain and drive collaboration between IT operations, applications, and security teams.
Help you to react faster and gain a competitive advantage with enterprise agility.
Accelerate your hybrid cloud outcomes with advisory, transformation and implementation services.
Application management services that let you out-task solution management to experts who understand your environment.
Strategic consulting services to guide your digital transformation agenda.
Fully functional use-case modeling, with pre-built integrations across the Micro Focus Software portfolio, showcasing real-life use-case
Expert security intelligence services to help you quickly architect, deploy, and validate your Micro Focus security technology implementation.
A service integration and management service that optimizes delivery, assurance, and governance in multi-supplier settings.
Get insights from big data with real-time analytics, and search unstructured data.
Get insights from big data with real-time analytics, and search unstructured data.
Get insights from big data with real-time analytics, and search unstructured data.
Mobile services that ensure performance and expedite time-to-market without compromising quality.
Get insights from big data with real-time analytics, and search unstructured data.
Comprehensive Big Data services to propel your enterprise forward.
All Micro Focus learning in one place
RingCentral is a global provider of cloud unified communications and collaboration solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers today’s mobile and distributed workforces to be connected anywhere and on any device.
RingCentral is an IP voice telephony provider established in the late 1990s. Most of the company’s business is done in the North American market, with an active expansion to the European market currently underway. One of its competitive advantages is full-fledged telephony functionality for customers without access to the wired telephone network who would like to use a wide range of services, including messaging, voicemail, and the ability to set up remote contact centers.
“There are a fairly large number of companies operating in this sector, which is why we are constantly evolving by offering new services, data plans, etc. Yet it is not enough to merely provide telephony services in order to generate customer loyalty: one way to achieve this is by using a reliable service that supplies 24/7 business intelligence for both external and internal clients,” says Igor Trosko, Vertica database administrator, RingCentral.
The ability to receive information quickly is extremely important in the telecom business. This kind of efficiency has to be achieved on several levels. Customers need quick access to information about services provided to them, engineers need to be able to analyze system metrics and marketing and finance teams need to be able to measure business performance.
The lack of fully functional support for online analytical processing cubes (OLAP) in the company’s database management system presented the biggest challenge for the company’s business intelligence (BI systems. The company used several well-known products. However, these systems were deployed on a single server. A server failure rendered the services completely inaccessible. They were not too flexible in terms of load management either. Moreover, many platforms with the capability to create data repositories have a very long response time, which is very bad practice in the case of online systems.
“We needed to ensure the shortest possible response time for a large stream of requests of unknown intensity. The number of requests varies greatly over the course of the day: from several requests to hundreds of requests per minute,” continues Trosko.
When it came to choosing a new solution, the company opted for the best product without any hidden pitfalls the market had to offer – Vertica Analytics Platform. This platform proved to be an ideal solution and has been used to support business intelligence systems for close to three years now.
“We were intent on supplying customers with business intelligence in real time with a focus on specific data sets of interest. Our old platforms made this extremely problematic if at all possible. With Vertica we have become confident and started providing better business intelligence,” stresses Trosko.
Vertica Analytics Platform uses Massive Parallel Processing (MPP) architecture so that it can better handle load changes. This makes it possible to keep hardware costs to a minimum while delivering a high level of service. Vertica is a stable system that is completely fail-safe. In case of any hardware problems, it can work with fewer servers, which does not affect user experience and can be detected only during monitoring. As an MPP system, Vertica is an ideal solution where reliability meets high performance.
“Alternative solutions, including open source code products, are currently available on the market. Yet they are less functional, stable, and user-friendly in terms of support. Service support in particular is one of the advantages of Vertica.” comments Trosko.
The company also looked to keep hardware costs to a minimum. A server that uses a conventional database and delivers equivalent performance would have cost several times more. This would have turned it into a solution of a completely different class. One of the advantages of Vertica is that it is independent of hardware and can run on any standard server solutions. This translates into cost-effective investments in hardware and the fastest possible completion of tasks. The company has also created a vast reserve of capacity that has enabled it to work for three years without changing the logic behind the solution.
“Having created a reasonable reserve of hardware capacity, we have been able to work comfortably while the number of our subscribers has grown several times over. The success of the solution has been so great that the company’s growth over the past three years has not affected the system’s performance,” says Trosko.
Low administration costs came as a bonus. Once the system has been deployed and database configured, the company is able to minimize staff costs by hiring a single administrator.
According to Trosko, the first step was the hardest part of this project. When the decision was made to buy Vertica, the company was forced to relinquish the conventional database management system mentality and embrace new approaches and opportunities. This called for a major change in perception. People experienced in using data storages are less perturbed by this task while database professionals face psychological barriers. This is not a question of competencies but specifically of the technical culture and mindset of professionals. When it comes to deploying a fundamentally different product, it is important not to confine oneself to old approaches.
RingCentral is pursuing a quite natural centralization policy by migrating all of its business intelligence systems to a single platform. Some tasks are still being historically solved using other platforms, but all business intelligence is gradually transitioning to Vertica, which is perfectly natural.
“Customer satisfaction is the primary source of business growth. When customers have access to detailed business intelligence that competitors are unable to offer, this is a strong argument in favor of our solution. We see a growing number of requests received by the system, which proves that business intelligence services are popular with our customers,” says Trosko.
Customer requests account for the bulk of the load. Their number currently stands at 52,000 per day. Customers use the available services quite actively and even integrate them into their own business processes in an attempt to measure the performance of their own employees. This type of business intelligence has generated a surprising amount of demand and serves as a basis for optimization of business processes.
The number of requests from internal users is much lower, close to 1,000 per day. However, company users are interested in deeper BI data mining. While they hold a high opinion of the new BI services, the appetite comes with eating, so to speak, and the new opportunities generate ever new requests. For example, they requested that BI indicators be displayed in real time on computer screens in the company’s offices. The ability to keep track of the entire company’s performance in real-time gives employees a sense of belonging. Far from all companies show their staff the inner workings of their business.
“The project has proven to be cost effective and has started to evolve through an expansion of hardware, software upgrades, and coverage of new business processes. We have demonstrated to management that the system is working and that the investments are justified,” says Trosko. Solution growth is mainly centered on online business intelligence. The hardware is gradually becoming obsolete due to a very large number of customers wishing to receive data frequently, at very short intervals. This generates an excessive load and the need to buy new hardware with greater capacity and resources.
The BI system functionality is also expanding as it adds more metrics and data aspects that can be tracked. Last but not least, additional opportunities emerge for data analysis and management of predictive business intelligence based on the amassed data. The vast body of data can both be demonstrated to potential customers and internal experts as well as used to accomplish various business tasks: make predictions, create marketing plans and policies.
“Every tool is good in its own place. There are many solutions that supplement Vertica Analytics Platform and make it more effective. It does a wonderful job as a platform for a BI system intended for external users,” sums up Trosko.
We were intent on supplying customers with business intelligence in real time with a focus on specific data sets of interest. Our old platforms made this extremely problematic if at all possible.
Customer satisfaction is the primary source of business growth. When customers have access to detailed business intelligence that competitors are unable to offer, this is a strong argument in favor of our solution.