To efficiently and cost-effectively back up the data held on faculty members’ 130 computers
Before 2009, data backups caused serious headaches for IT and faculty staff members at RIT’s College of Applied Science and Technology (CAST).
One problem was that faculty staff members did not always back up data stored on their personal computers to a separate location, such as a server. The institute provided space on its servers, but not enough to archive all emails and store large volumes of personal files. Some faculty staff members preferred storing files on their own computers, to prevent anyone else accessing their confidential information. However, faculty staff members lost important data if their hard drives failed.
When this occurred, the college’s IT team could spend a whole day trying to recover critical files. In some cases, the team sent hard drives to a professional data recovery service, which cost up to $2,000.
In 2009, the college’s IT team fixed this problem by adopting the endpoint backup software Micro Focus Connected Backup. They installed the software on all staff members’ computers, and it automatically backed up their data to cloud storage.
By 2016, the college wanted to be even more cost-efficient in backing up staff members’ data.
The college’s IT team began looking at other cloud-based backup solutions. “We were looking for a backup solution that provided flexibility and ease of administration,” says Joel Yates, Manager of Technical Services, CAST