Supporting a manufacturer, RZZ Rechenzentrum wanted to deliver specialized applications to mobile technicians efficiently while reducing software costs.
Reishauer is a leading provider of gear grinding technology. Its high-quality grinding machines and finishing tools are primarily used in the manufacture of motor vehicle transmissions in the automotive industry. The company operates sales and service branches across Europe, North and South America, Asia, and Australia.
With Reishauer’s operations spread across the globe, managing employees’ desktops and laptops poses a significant challenge for RZZ Rechenzentrum and its close partner Xetex Consulting.
Marco de Boer, Senior IT Consultant at Xetex Consulting, begins: “Reishauer employs around 600 people, and the staff rely on approximately 450 different applications in various languages. Highly specialized technicians will often travel to customer sites to install or service machinery. With many employees working remotely, we need to efficiently manage a growing number of laptops, with a wide range of software installed, in addition to traditional desktop PCs.”