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SOCAR Turkey

SMAX unifies disparate organizations, delivering service management excellence, cost savings, and great user engagement.

Outcomes

+ 96% of 8000+ monthly requests submitted through SMAX-driven service portal
+ Significant operational cost savings from ITSM consolidation and creating own SMAX apps
75% increase in non-IT audience engagement
Improved transparency, control, and governance

96%

of 8000+ monthly requests submitted through SMAX-driven service portal

75%

increase in non-IT audience engagement

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