Deliver applications to the business and customers faster without compromising quality. Helsana introduced a DevOps approach including an automated testing framework.
In an increasingly competitive industry, health insurers need to control costs, retain members, and focus on value-based delivery and prevention, with services such as health coaching.
To meet these challenges, and deliver services more flexibly, Helsana’s IT team was embracing digital transformation, DevOps processes, and Agile software delivery. With this ‘shift-left’ approach, Helsana was interested in automating its software testing practices, as Lorenzo Dimopoulos, Lead Quality & Compliance for Helsana, explains further: “We have a complex application landscape with many integration points, and we knew bringing test automation to our infrastructure would not be a simple process. We already use Micro Focus ALM and UFT One alongside a manual testing process. We chose a couple of key applications, including our CRM solution that is used by most employees, to develop an automated testing framework with reusable processes that we could use in different scenarios.”
Helsana works closely with trusted partner PQM Consulting, and the team turned to PQM for guidance on how to support a more frequent release schedule without compromising the application quality.