The organization needed to ensure “five nines” availability and streamline IT management while modernizing core banking system.
Modernized Platform Demands Unified Management
Growth is driving change at Vancity – growth in the numbers of branches and members, and with the migration from Unix/Oracle-based systems to Microsoft Windows SQL Servers – growth in the IT environment. While modernizing its core banking application from an old mainframe system to Temenos T24, Vancity is doubling its server count and increasing data volume 38% a year. In this context, Vancity aimed to minimize risk and ensure “always-on” availability. A long-time user of Micro Focus software to drive efficiencies, the credit union recently deployed OMi to simplify, integrate, and automate IT operations management.
Vancity needs its internal and external applications – including databases, Customer Relationship Management (CRM) system, online banking and ATMs – to run securely and flawlessly for exemplary service to members. The credit union relies on Micro Focus Security ArcSight for enterprise security, and a suite of Micro Focus operations management tools to deliver performance, speed, and efficiency. Vancity also uses InfoPath forms for monitoring, and a range of third-party solutions including System Center Operations Manager (SCOM) and NetScout. Its challenge was to integrate all of these solutions to deliver enterprise visibility and proactive control.
“For us, the story is tying together all of the disparate systems,” says Jay Rooney, a systems analyst III at Vancity. “OMi – the OpsBridge – is the only tool I know that lets you do that, and automate management from a single pane of glass.”