ValueEdge: Value Stream Management
Align corporate investments with business strategy
Continuous quality from requirements to delivery
Scale enterprise SCCM with security and compliance
Resilient AI-powered functional test automation
Enterprise-level requirements management
Deliver continuous application performance testing
Plan, track, orchestrate, and release applications
Govern quality and implement auditable processes
Automate deployments for continuous delivery
Build business applications using new tools & platforms
The leading solution for COBOL application modernization
Modernize mainframe applications for the Cloud
Modernize host application access
Discover the future of CORBA
Modern mainframe application delivery for IBM Z
Secure, zero-footprint access to host applications
Access host data and automate processes with RPA
Multi-factor Authentication for IBM z/OS endpoints
Build secure software fast
Augment human intelligence
Discover, analyze, and protect sensitive data
Drive IT ecosystem with identity-centric expertise
Deliver simplified, secure access to users
Scale to billions of identities with IGA platform
Gain control of privileged user activities
Track changes and activities in managed services
Get fast, accurate detection of threats
Analytics for text, audio, video, and image data
Reduce risk, cost, and maintenance, and T2M
AI and machine learning for data analysis
Enterprise backup/disaster recovery
Unified traditional and mobile device management
Meet regulatory & privacy retention requirements
Email, IM, and chat-based collaboration
Mobile workforce communication & collaboration
Secure critical file storage and print services
Manage IT & non-IT services with automation and AI
Discover, monitor, and remediate with AIOps
Monitor and optimize complex networks
Discover, manage, and map configurations & assets
Accelerate provisioning with governance in place
Automate and orchestrate processes end to end
Manage IT & software assets for better compliance
Automate server provisioning, patching, and compliance
Automate screen-based human actions with robots
All Micro Focus learning in one place
Build the skills to succeed
Streamline software delivery for faster value
ValueEdge: Value Stream Management
Align corporate investments with business strategy
Continuous quality from requirements to delivery
Scale enterprise SCCM with security and compliance
Resilient AI-powered functional test automation
Enterprise-level requirements management
Deliver continuous application performance testing
Plan, track, orchestrate, and release applications
Govern quality and implement auditable processes
Automate deployments for continuous delivery
Access all products in application delivery management
Modernize Core Business Systems to Drive Business Transformation
Build business applications using new tools & platforms
The leading solution for COBOL application modernization
Modernize mainframe applications for the Cloud
Modernize host application access
Discover the future of CORBA
Modern mainframe application delivery for IBM Z
Secure, zero-footprint access to host applications
Access host data and automate processes with RPA
Multi-factor Authentication for IBM z/OS endpoints
Access all products in Application Modernization & Connectivity
Security at the core to everything you do; Operations, Applications, Identity and Data
Build secure software fast
Augment human intelligence
Discover, analyze, and protect sensitive data
Drive IT ecosystem with identity-centric expertise
Deliver simplified, secure access to users
Scale to billions of identities with IGA platform
Gain control of privileged user activities
Track changes and activities in managed services
Get fast, accurate detection of threats
Access all products in CyberRes
Trusted, proven legal, compliance and privacy solutions
Analytics for text, audio, video, and image data
Reduce risk, cost, and maintenance, and T2M
AI and machine learning for data analysis
Enterprise backup/disaster recovery
Unified traditional and mobile device management
Meet regulatory & privacy retention requirements
Email, IM, and chat-based collaboration
Mobile workforce communication & collaboration
Secure critical file storage and print services
Access all products in Information Management and Governance
Simplify Your IT Transformation
Manage IT & non-IT services with automation and AI
Discover, monitor, and remediate with AIOps
Monitor and optimize complex networks
Discover, manage, and map configurations & assets
Accelerate provisioning with governance in place
Automate and orchestrate processes end to end
Manage IT & software assets for better compliance
Automate server provisioning, patching, and compliance
Automate screen-based human actions with robots
Access all products in IT Operations Management
Give your team the power to make your business perform to its fullest
The organization needed to ensure “five nines” availability and streamline IT management while modernizing core banking system.
Growth is driving change at Vancity – growth in the numbers of branches and members, and with the migration from Unix/Oracle-based systems to Microsoft Windows SQL Servers – growth in the IT environment. While modernizing its core banking application from an old mainframe system to Temenos T24, Vancity is doubling its server count and increasing data volume 38% a year. In this context, Vancity aimed to minimize risk and ensure “always-on” availability. A long-time user of Micro Focus software to drive efficiencies, the credit union recently deployed OMi to simplify, integrate, and automate IT operations management.
Vancity needs its internal and external applications – including databases, Customer Relationship Management (CRM) system, online banking and ATMs – to run securely and flawlessly for exemplary service to members. The credit union relies on Micro Focus Security ArcSight for enterprise security, and a suite of Micro Focus operations management tools to deliver performance, speed, and efficiency. Vancity also uses InfoPath forms for monitoring, and a range of third-party solutions including System Center Operations Manager (SCOM) and NetScout. Its challenge was to integrate all of these solutions to deliver enterprise visibility and proactive control.
“For us, the story is tying together all of the disparate systems,” says Jay Rooney, a systems analyst III at Vancity. “OMi – the OpsBridge – is the only tool I know that lets you do that, and automate management from a single pane of glass.”
Vancity is Canada’s largest community credit union, with $18.6 billion in assets, 501,000 member-owners, and 58 branches in greater Vancouver. Vancity uses an integrated software suite from Micro Focus, including Operations Manager i (OMi) providing “single pane of glass” visibility – to streamline IT management while ensuring “five nines” uptime.
Vancity has used Micro Focus Operations Manager (OM) since 1999 for fault and performance monitoring. They evolved to OMi which sits on top of OM to act as a manager of managers, federating data from Micro Focus and third-party tools and applying analytics to deliver consolidated business service management. “It lets us bring in our multitude of monitoring tools – SCOM, SiteScope, OM, NNMi, and others – and give operators end-to-end dashboard visibility,” Rooney says. Event correlation has slashed the number of daily events by 93%, leaving just those items more likely to be actionable, which in turn lets operators avoid dead-end troubleshooting. “Say a website is down; there’s no point in troubleshooting the web server if the actual network is down,” Rooney explains. “Now we can see it all in one spot, whereas before, each tool represented its own reporting silo; we might know the website was down but not why.” He estimates that the number of tickets is down 50% and finding root causes is 70% faster – all contributing to lower Mean Time to Resolution. The IT staff time saved adds up to approximately $50,000 a year.
As Vancity doubles its server count in the transition to Windows-based systems, OMi management templates. “Rather than end up with 700 versions of the same policy, changed slightly for each host, you write one policy and when you deploy it, just change your parameter value,” Rooney says. “I’m not doing useless copy/copy/copy, deploy/deploy/deploy. Write once, deploy anywhere. Much better.”
The ability to push default monitoring and system policies is part of a larger picture of easier change management. Using Micro Focus software, Vancity discovers assets as they come online, shares change requests with the monitoring system, uncovers legacy system interconnections, and prevents unexpected downstream consequences. Security and high availability create a satisfying customer experience and reduce risk while freeing IT staff to focus on providing value to the business – such as the current infrastructure transformation. “The takeaway from all of this,” Rooney says, “is that we’re bringing our legacy environment up to date and also simplifying management.”