Micro Focus Support provides access to the knowledge base, documentation, Community and more. Use these self-service resources first to rapidly find a solution for many issues.
If you cannot resolve your issue using self-help resources and have a current maintenance and support plan for your product, you can open a case with Support. For low and medium severity issues, report an incident in the Support portal. For high severity issues, call us at the telephone numbers listed below.
Support will be able to assist you most effectively if you provide the following information:
We have new support contact numbers listed below. On December 31, 2024, all old numbers will no longer work.
USA +1 512 741-1200 | Toll Free 1-800-509-1800 | +1 801 861-2800
Argentina +54 11 3988-9165 | +54 11 5985-0245
Brazil +55 11 2123-2399 | +55 11 4858-2889
Canada +1 905 762-6610 | Toll Free 1-800-509-1800 | +1 438 238-0200
Columbia +57 601 915-8115 | +57 601 915-8115
Costa Rica +506 4002-3600 | +57 1508-4800
Mexico +52 556-599-7099 | +52 334-160-0770
Australia +61 2 9026 4033 | Toll Free 1-800-444-050 | +61 2 6145-2500 |
China +86 21 6171-3188 |+86 10 5606-1020 |+86 21 8038-311
Japan +81 34 588-6565 | Toll Free 0120-923-333 |+81-34 563-4277
Hong Kong +852 2233-2122 |+852 3018-3700
India +91 40 4436-1595 | +91 80 4568-0300
Indonesia +62 21 5099-5215 | +62 27 789-3904
New Zealand +64 9-871-5127 | +64 9 801-2292
Philippines +63 2 8860-8150 | +63 2 8271-1964
Singapore +65 6705-5945 | +65 3163-9090
South Korea +82 2 2185-1070 | +82 2 6410-8133
Taiwan +886 2 7737 4434 | +886 2 5592-4933
Austria +43 463 506-4515 | +43-1-395-0688
Belgium +32 7 848-0409 | +32-2-808-6500
Czech Republic +420 27-700-2833 | + 420-22-888-5500
Denmark +45 7877-4374 | +45-3-515-0500
Finland +358 3 4109-0795 | +358 8 4154-1615
France +33 1 4796-5533 | +33 1 5570-9499
Germany +49 89 4629-1515 | +49 21 1563-2600
Ireland +353 1630-7676 | +353 1525-5255
Israel +972 3376-0463 | +972 3372-6499
Italy +39 02 2498-5285 | +39 02 3663-4999
Luxembourg +352 2033-1197 | +352 2786-3330
Netherlands +31 23 750-4488 | +31 10 286-4500
Norway +800 62-576 | +47 2396-3070
Poland +48 61 228-0166 | + 48 22 292-2558 (Novell products only)
Portugal +351 30 060-9024 | +351 30 880-1366
Russian Federation +7 499 403-4889
South Africa +27 11 052-9844 | +27 11 322-8399
Spain +34 91 141-9088 | +34 91 215-2300
Sweden +46 8 686-8558 | +46 8 4468-3900
Switzerland +41 58 258-9422 | +41 58 444-1010
United Kingdom +44 20 3849-4300 | +44 16 3556-5784 | Toll Free 0-800-783-5674
