Micro Focus Support provides access to the knowledge base, documentation, Community and more. Use these self-service resources first to rapidly find a solution for many issues.
If you cannot resolve your issue using self-help resources and have a current maintenance and support plan for your product, you can open a case with Support. For low and medium severity issues, report an incident in the Support portal. For high severity issues, call us at the telephone numbers listed below.
Support will be able to assist you most effectively if you provide the following information:
We have new support contact numbers which are listed below. From December 31, 2024, all old numbers will no longer work.
|
Country |
Phone Number |
Toll Free |
|
USA
|
+1 512 741-1200
|
Toll Free 1-800-509-1800 |
|
Argentina
|
+54 11 3988-9165 |
|
|
Brazil |
+55 11 2123-2399 |
|
|
Canada |
+1 905 762-6610 |
Toll Free 1-800-509-1800 |
|
Columbia |
+57 601 915-8115 |
|
|
Costa Rica |
+506 4117-4599 |
|
|
Mexico |
+52 556-599-7099 |
|
|
Country |
Phone Number |
Toll Free |
|
Australia |
+61 2 9026-4033 |
|
|
China |
+86 21 6171-3188 |
|
|
Japan |
+81 34 588-6566 |
Toll Free 0-120-923-333 |
|
Hong Kong |
+852 2233-2122 |
|
|
India |
+91 40 4436-1595 |
|
|
Indonesia |
+62 21 5099-5215 |
|
|
New Zealand |
+64 9 871-5127 |
|
|
Philippines |
+63 2 8860-8150 |
|
|
Singapore |
+65 6705-5945 |
|
|
South Korea |
+82 2 2185-1070 |
|
|
Taiwan |
+886 2 7737-4434 |
|
|
Country |
Phone Number |
Toll Free |
|
Austria |
+43 463 506-4515 |
|
|
Belgium |
+32 7 848-0409 |
|
|
Czech Republic |
+420 27 700-2833 |
|
|
Denmark |
+45 7877-4374 |
|
|
Finland |
+358 3 4109-0795 |
|
|
France |
+33 1 4796-5533 |
|
|
Germany |
+49 89 4629-1515 |
|
|
Ireland |
+353 1630-7676 |
|
|
Israel |
+972 3376-0463 |
|
|
Italy |
+39 02 2498-5285 |
|
|
Luxembourg |
+352 2033-1197 |
|
|
Netherlands |
+31 23 750-4488 |
|
|
Norway |
+800 62-576 |
|
|
Poland |
+48 61 228-0166 |
|
|
Portugal |
+351 30 060-9024 |
|
|
Russian Federation |
|
|
|
South Africa |
+27 11 052-9844 |
|
|
Spain |
+34 91 141-9088 |
|
|
Sweden |
+46 8 686-8558 |
|
|
Switzerland |
+41 58 258-9422 |
|
|
United Kingdom |
+44 20 3849-4300 |
Toll Free 0-800-783-5674 |
