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World Quality Report 2020-21

Growing expectations from QA. Can we meet them? Yes, we can!

World Quality Report 2020-21

The 2020-21 World Quality Report gives insights on increased in expectations from quality assurance (QA) to support business growth and user satisfaction. To meet these expectations, there has been a noticeable increase in QA transformation, and this has helped QA and IT teams to confront the challenges brought by the COVID-19 pandemic. QA has seen a steady evolution in recent years, from being a mostly independent function, to integration as part of the broader team, and now to inclusion within software delivery teams. The pandemic has of course been a major challenge, but as this year’s WQR shows, a side-effect that cannot be ignored is that it has spurred software delivery organizations and teams to do more, and do it better.

World Quality Report 2020-21

Meeting quality goals


Experiencing growth in AI


Realizing effective ROI

Regional Reports

Growing expectations from QA. Can we meet them? Yes, we can!

Sponsored by Micro Focus, Capgemini, and Sogeti, the World Quality Report is the only global report analyzing application quality and testing trends across multiple industries in 32 countries.

release-rel-2021-9-1-6843 | Thu Sep 9 02:16:18 PDT 2021
Thu Sep 9 02:16:18 PDT 2021