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AI Digital Assistant

Natural language digital assistant—powered by IDOL.

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Visitors to your site can chat with an automated, human-like digital assistant. Natural-language dialogues are pulled from many different sources to provide highly matched answers to questions.

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Question-Answer Bank

FAQs to the rescue.

Our technology incorporates existing question-answer banks such as FAQs to answer queries using natural language processing.

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Use existing knowledge banks already in use for customer queries.

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Fact Banks

Find specific facts faster.

Find data from specific fields within a structured database for faster answers to queries.

Speed search results within structured data.
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Text Passage Extraction

Search documents when databases won’t do.

If your FAQ or fact databases don’t hold the answer, AI Digital Assistant searches documents to find segments that best answer a user’s query.

Expand searches beyond databases and FAQs.
Provide natural language answers in response to users’ queries.
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Customer Success

Our customers do more.

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    Community

    Join peers and experts
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    Support

    Get help with your product
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    Get questions answered

    Featured Resources

    ebook
    IDOL Unstructured Data Analytics
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    Data Sheet
    IDOL Data Sheet
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    Use Cases
    IDOL Enhanced Text Analytics Use Cases
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    What Is Page
    What is Artificial Intelligence?
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    Use Cases
    IDOL Cognitive Enterprise Search Use Cases
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    What Is Page
    What is Virtual Assistant?
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      AI Digital Assistant

      Get started today.

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      release-rel-2022-11-2-8258 | Tue Nov 22 15:06:16 PST 2022
      8258
      release/rel-2022-11-2-8258
      Tue Nov 22 15:06:16 PST 2022
      AWS