AI Digital Assistant

Visitors to your site can chat with an automated, human-like digital assistant. Natural-language dialogues are pulled from many different sources to provide highly matched answers to questions.

Question-Answer Bank

FAQs to the rescue.

Our technology incorporates existing question-answer banks such as FAQs to answer queries using natural language processing.

Use existing knowledge banks already in use for customer queries.

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Fact Banks

Find specific facts faster.

Find data from specific fields within a structured database for faster answers to queries.

Speed search results within structured data.

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Text Passage Extraction

Search documents when databases won’t do.

If your FAQ or fact databases don’t hold the answer, OpenText™ AI Digital Assistant searches documents to find segments that best answer a user’s query.

Expand searches beyond databases and FAQs.

Provide natural language answers in response to users’ queries.

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Customer Success

Our customers do more.

Case Study

Capax Discovery, Inc.
Precise search, analysis, and filtering capabilities for compliance and information governance.
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Case Study

Jaguar TCS Racing

Placing Jaguar TCS Racing in the best position for success.

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