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AI Digital Assistant

Natural language digital assistant—powered by IDOL.


Visitors to your site can chat with an automated, human-like digital assistant. Natural-language dialogues are pulled from many different sources to provide highly matched answers to questions.

Question-Answer Bank

FAQs to the rescue.

Our technology incorporates existing question-answer banks such as FAQs to answer queries using natural language processing.


Use existing knowledge banks already in use for customer queries.


Fact Banks

Find specific facts faster.

Find data from specific fields within a structured database for faster answers to queries.

Speed search results within structured data.

Text Passage Extraction

Search documents when databases won’t do.

If your FAQ or fact databases don’t hold the answer, AI Digital Assistant searches documents to find segments that best answer a user’s query.

Expand searches beyond databases and FAQs.
Provide natural language answers in response to users’ queries.

Customer Success

Our customers do more.


Featured Resources

IDOL Unstructured Data Analytics
Read ebook
Data Sheet
IDOL Data Sheet
Read data sheet
Use Cases
IDOL Enhanced Text Analytics Use Cases
View web page
What Is Page
What is Artificial Intelligence?
View web page
Use Cases
IDOL Cognitive Enterprise Search Use Cases
View web page
What Is Page
What is Virtual Assistant?
View web page

Related Products

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Cognitive search—powered by IDOL.

Insight Engine

Insight engine—powered by IDOL.

Natural Language Question/Answer and Chatbot

Natural language question and answer chatbot—powered by IDOL.

AI Digital Assistant

Get started today.

release-rel-2023-03-02-8751 | Wed Mar 22 08:32:53 PDT 2023
Wed Mar 22 08:32:53 PDT 2023