Out-of-the-box VoIP management modules enable you to rapidly establish performance monitoring of leading VoIP and unified communication (UC) technologies and applications.
Efficiently perform critical tasks using AppManager's job scheduling and script execution engine.
Feature/Capability |
AppManager |
Microsoft |
Explanation/Benefit |
|---|---|---|---|
| Out-of-the-box, native support for dozens of 3rd party applications and OSs | Support for all your IT applications and infrastructure, not just Microsoft or UNIX OSs | ||
| Support for Cisco, Avaya & Microsoft VoIP/Unified Communications applications | Get the cost benefits of VoIP/UC and manage it with the same platform as other systems | ||
| Out-of-the-box integration with BMC, HP, IBM, CA and EMC tools | Integrate with service management products for ITIL deployments | ||
| Dynamic, rule-based management groups | Groups are self-maintaining as the environment changes | ||
| Out-of-the-box, drag-and-drop Knowledge Scripts | Monitoring is selectively implemented rather than one-size-fits-all rules that may not match your monitoring policies or needs and result in event overload | ||
| Flexible monitoring policies and exceptions, which are supported and appear in reports | Reduces the cost of supporting diverse monitoring policies between multiple groups | ||
| Central view and control of entire environment beyond 85,000 servers | Provide enterprise-wide central visibility and reporting | ||
| Rich drill-down service maps without additional third-party software | Reduced administration cost from less effort spent in building and maintaining maps | ||
| Highly-granular secure delegation model by feature | Allow more users to securely interact with the tool and access information needed | ||
| Single data store for event & performance data, beyond 85,000 servers | Efficiently store data and generate reports for the largest environments | ||
| Architecture of middle / mgmt tier supports 100% virtualization with VMware | Gain more efficient use of hardware and support enterprise virtualization initiatives | ||
| End-user experience monitoring for Web and/or Windows desktop based applications | Monitor any application that is accessed via browsers or desktop clients, not just web apps or Microsoft Exchange | ||
| Unlimited transaction executions at no additional cost | Reduce costs and license accounting efforts | ||
| Self-maintaining transactions using Optical Character Recognition and bitmap comparisons | Less time and cost spent maintaining transactions | ||
| Screen shots taken when the transaction generates events | Identify what errors users are seeing for faster troubleshooting | ||
| High-scalability for integrated monitoring of 10,000 + URLs | Reduces infrastructure costs and allows for centralized transaction management | ||
| Measure specific-step transaction failures | Quickly identify where transactions fail to reduce troubleshooting time | ||
| Support for DHTML, Java Script, applets, XML, SSL and Flash objects | Monitor web apps that use these market-leading technologies | ||
| GUI-based click and type recording of synthetic transactions | Perform transactions exactly as users would for accuracy and ease of deployment | ||
| Measure and report service levels from the end-user's perspective | Provide true service-level metrics as opposed to infrastructure availability metrics | ||
| Run synthetic transactions from multiple locations | Diversify visibility of application/service performance to isolate network problems | ||
| Real-time charting and snapshot reports | Useful for troubleshooting | ||
| Out-of-the-box P2V candidate analysis reporting | Identify physical server candidates for virtualization | ||
| Out of the box reporting for VMware Host, Guest and vCenter | Supports this mission-critical infrastructure with data collection and reporting | ||
| Long-term trend analysis and multi-dimensional (OLAP-based) comparative analytics | Large data sources can efficiently produce reports with longer retention times | ||
| Auto-discovery and deployment as the environment changes (less than 15-minute lag) | Reduces administrator workload and ensures that monitoring policy is accurately in place | ||
| Deployment servers designed to operate in DMZs | Full support for servers located in a DMZ from auto deployment to monitoring policy management | ||
| Automatic self-monitoring and configuration support | Problem notification and recommended configuration changes provided to optimize performance | ||
| Scheduled jobs | Efficiently perform critical tasks with the job scheduling and script execution engine | ||
| Control and command of monitoring function via email based triggers (i.e., start/stop monitoring via email, results sent via email, approval/deny via email, etc.) | Use of secure email allows remote administrative response to events, reducing the time to respond for administrators and reducing unplanned downtime | ||
| Integrated remote diagnostic console for servers | Access real-time performance data without needing server permissions | ||
| Deep diagnostic data collection on problematic servers | Useful for troubleshooting by exposing more data than is regularly collected with agents | ||
| Agent or agentless server diagnostic collection method | Provides flexibility based on policy and desired level of metric collection |
IT Operations
