Enterprise messaging is more real-time and conversational than email. It allows for faster communication and collaboration between your team members, making it more efficient for day-to-day tasks. Email is typically used for formal communication such as sending official documents, memos, or announcements.
Organization is another key difference between enterprise messaging and email. Enterprise messaging typically organizes communication in specific channels or comment threads. Topical conversations can be grouped together, which makes it easier to follow and participate in specific topics, projects, and teams. Email conversations are typically organized as threads that can become long and difficult to follow and make business messaging difficult.