Enterprise class chatbot with uniquely broad QA coverage – curated FAQs (e.g. "How do I connect to wifi?”), stated facts (e.g. “What is the wifi charge?”) and passage extraction for questions beyond FAQs and facts (e.g. what did X say about next gen wifi?).
A distributed, modular architecture allows multiple instances of dedicated handlers to manage query-time traffic and document indexing in real-time. Discover how Quest Diagnostics uses IDOL to unlock the data in 3.4bn documents.
Break down data silos with out of the box access to over 150 repositories. Access data in virtually any format with support for over 1000 file types. All whilst complying with native document security models.
A dialogue system captures utterances and questions. If a direct answer is not possible, a conversation occurs to clarify the user’s intent. AI is used to classify questions and determine any additional information needed.
A distributed, modular architecture allows multiple instances of dedicated handlers to manage all parts of a dialogue in real-time.
IDOL’s industry leading KeyView technology unlocks value from 1000 file formats, detecting file type without relying on filename extensions, extracting text, metadata, and other content, and providing high-fidelity viewing and printing. Passage extraction finds relevant sections within this unstructured data, allowing relevant responses to be given even when specific answers are not available.
This report shows how Micro Focus measures up and helps application development and delivery (AD&D) professionals working on text analytics initiatives make the right choice.
As we utilize IDOL in our HPCA/HPeD environment we are able to provide extremely accurate and quick search results which mean our customers can then move onto providing their legal department with the information required to defend their positions in legal cases.
With Micro Focus, we are well-positioned to meet the diverse requirements of the different administrative departments. The Micro Focus IDOL solution is reliable, future-proof, and a safe investment. It is incredibly flexible, meaning we can use it in a broad range of applications.
What is exciting about information governance is that data types and repositories are always evolving. HPE IDOL and KeyView (now part of Micro Focus) have always stayed relevant with development to accommodate these new data types.