SMA247 provides organizations with a fully managed, on-demand next generation enterprise service management platform accessible from anywhere, leveraging machine learning and automation to enhance productivity in your organization.

Service Coverage: Africa, SA, EMEA 

ESM as a Service is a fully managed solution offering by Performance Technologies based on OpenText SMAX, hosted on Performance Technologies’ cloud infrastructure at Lamda Hellix Datacenter. The service includes automatic upgrades, proactive support and ongoing operation and administration of the full ESM solution.

Service Coverage: Greece, Cyprus, South Eastern Europe 

Ashisuto is a leading integrator that sells superior packaged software from around the world to customers in Japan. We provide implementation services, education, and quality support to help our customers get the most out of their packages.

With SMAX at its core, our IT service management services help clients add value to their services. SMAX is a ready-to-use solution that adds to the wealth of IT operational knowledge that Ashisuto has accumulated.

As telework is in full swing at companies, SMAX reduces the burden and man-hours on information system departments that handle a wide variety of inquiries, including technical problems from users, from remote locations.

Service Coverage: Japan 

DEODIS is a consulting company specializing in IT service management and the digital transformation of IT organizations.

Service Coverage: France

Manag-E Nordic AS supplies software, consulting and solutions in the ITOM, ITSM and ESM markets. SMAX as a Service is a leading Digital Service Management solution, delivered on-premise or as SaaS. SMAX as a Service is provided from a data center in Norway.

Service Coverage: Nordics, Northern Europe

Materna offers a managed service operating and hosting SMAX in our own data center and is specialized in service management projects, including comprehensive Docker experience for operating the solution.

Service Coverage: Germany, Austria, Switzerland 

SMAWORX is the smart ART (SMAX factor) to operate Service Management Automation GDPR compliant. We offer Micro Focus Service Management Automation X (SMAX) as SaaS solution in the Open Telekom Cloud, providing high scalability, and more flexibility in running and storing applications and data with anywhere access. Together with our partners we are able to support all your ITOM initiatives.

TIMESTAMP ITM is an IT Management company. We provide SMAX hosting or tailor made deployments, always aligned to the International Best Practices, and by adding corrective or evolutional support Timestamp ITM provide an extra advantage. Using Micro Focus cutting edge technology deployed in data centres spread across the globe, the solution is available from anywhere, with 24x7 support, and availability and performance monitoring.

Service Coverage: EMEA