Solutions Business Manager on Demand

Design and Run Business Processes on Demand

Cloud-based Rapid Application Development Platform as a Service.

Design and Run Business Processes on Demand


Solutions Business Manager on Demand (formerly Service Support Manager on Demand) is a Platform-as-a-Service (PaaS) providing a cloud-based development environment for creating and running business process applications. SBM on Demand also includes Service Support Manager and Service Request Center in the cloud without losing any of the powerful functionality that's available on-premises.

Cloud in
All the benefits of cloud-based solutions

Maintaining and upgrading BPM solutions internally results in extra costs. SBM on Demand delivers the same power of on-premises Solutions Business Manager, Service Support Manager, and Service Request Center – but it’s hosted on the cloud.

face to face
PaaS delivery of Solutions Business Manager

Solutions Business Manager seamlessly connects human and machine based processes to enable automation where possible and facilitate stakeholder oversight. Like its on-premises counterpart, SBM on Demand also integrates Line of Business (LOB) Systems to connect and orchestrate individuals across functional silos.

Run Service Request Center on the cloud

Service Request Center makes it easy for your customers to browse a rich array of IT and business services and access a knowledge base. Users can also quickly submit, track, and approve service requests and service level agreements (SLAs).

Case Studies

Allianz Czech Republic

The Allianz Group is a global financial services provider with insurance and asset management business services. 85 million retail and corporate clients in more than 70 countries rely on its knowledge, global presence, financial strength, and solidity.


Micro Focus supports Finnova’s drive for innovation and increased transparency through a secure information flow powered by SBM.


SunGard manages more than $25 trillion in investment assets. It trusted Service Support Manager to modernize its decade-old ITSM.
release-rel-2021-2-2-5866 | Wed Feb 24 16:38:31 PST 2021
Wed Feb 24 16:38:31 PST 2021