Business success rests on your team’s ability to run and transform IT at the same time. But your complex mix of tools and technologies is more likely to deliver outages, cost overruns, vulnerabilities—and stalled digital transformations—than competitive advantage. How can you cut through the complexity to transform at scale?
IT Ops teams once supported employees, not revenue-generating services. But now you’re exposed to the nonstop demands of digitally empowered customers who are hungry for innovation. How can you satisfy them when you’re constantly battling IT complexity?
Build a Digital Factory
A Digital Factory is a delivery model for one or more digital offerings. Within the factory, vertically aligned cross-functional teams—equipped with reusable tools and repeatable processes—build new services, solutions, or experiences. An IT Center of Excellence supports all your factories.
Satisfy the hunger for self-driving IT with an intuitive, personalized, no-wait self-service portal; automated responses; and virtual agents powered by machine learning—no coding required. Now everyone—users and support staff—is free to work the way that they work best.
Automate the design and deployment of cloud-agnostic services across hybrid environments—helping users help themselves to best-fit services and reducing fulfillment cycle times. It’s easy to satisfy a wide range of resource requests through a streamlined service catalog.
Your discovery, monitoring, and remediation solution powered by full-stack AIOps
Shift to automated, AI-based operations powered by full-stack AIOps. With patented algorithms and the OPTIC Data Lake, you can quickly spot anomalies and transform volumes of data into actionable insights for faster problem resolution.
Take a proactive, consistent approach to vulnerability identification, patch compliance, and budget control across heterogeneous servers, databases, middleware, networks, and cloud services. You’ll reduce the risk of breaches and the cost of transitioning to the Digital Factory.