Understanding how your organization is perceived by the public is critical, but manually trying to track every article, video, or social media post is not possible. With sentiment analysis, Micro Focus IDOL helps your organization understand how you are being presented to your customers, identify trends, pinpoint regional sentiments, and quickly react to negative information.
IDOL is a comprehensive data analytics solution that provides fully automated, real-time, multilingual, news, and social media monitoring and information analytics capabilities. Whatever and wherever the mention, IDOL enables you to gain that coveted insight that is both fast and comprehensive. Sentiment Analysis has use cases that cross multiple industries and governmental efforts.