ValueEdge: Value Stream Management
Align corporate investments with business strategy
Continuous quality from requirements to delivery
Scale enterprise SCCM with security and compliance
Resilient AI-powered functional test automation
Enterprise-level requirements management
Deliver continuous application performance testing
Plan, track, orchestrate, and release applications
Govern quality and implement auditable processes
Automate deployments for continuous delivery
Cree y modernice aplicaciones empresariales con tecnología contemporánea
The leading solution for COBOL application modernization
Modernice aplicaciones de mainframe de IBM, procesos de entrega, accesos e infraestructuras
Modernice el acceso de las aplicaciones al host: más fácil de usar, integrar, gestionar y más seguro
Logre la interoperabilidad de los sistemas en toda la empresa
Modern mainframe application delivery for IBM Z
Secure, zero-footprint access to host applications
Access host data and automate processes with RPA
Multi-factor Authentication for IBM z/OS endpoints
Desarrollo seguro, pruebas de seguridad y supervisión y protección continuas
Augment human intelligence
Cifrado, tokenización y gestión de claves para garantizar la eliminación de la información de identificación y la privacidad de los datos
Una estrategia integrada para la gestión de identidades y accesos
Deliver simplified, secure access to users
Scale to billions of identities with IGA platform
Gain control of privileged user activities
Track changes and activities in managed services
Detecte las amenazas conocidas y desconocidas por medio de la correlación, la ingesta de datos y los análisis
Analytics for text, audio, video, and image data
Reduce risk, cost, and maintenance, and T2M
AI and machine learning for data analysis
Enterprise backup/disaster recovery
Unified traditional and mobile device management
Meet regulatory & privacy retention requirements
Email, IM, and chat-based collaboration
Mobile workforce communication & collaboration
Secure critical file storage and print services
Una experiencia de usuario final atractiva y un service desk eficiente basados en el aprendizaje automático
La primera solución de supervisión autónoma organizada en contenedores para TI híbrida
Automatice y gestione redes tradicionales, virtuales y definidas por software
Descubra y gestione elementos de configuración (CI) en entornos de TI híbridos.
Simplifique la automatización del cumplimiento y refuerce el gobierno
Automatice los procesos de TI de principio a fin
Manage IT & software assets for better compliance
Automatice el aprovisionamiento, la aplicación de revisiones y el cumplimiento en todo el centro de datos
Cree, asegure y amplíe los procesos de negocio automatizados en toda la empresa
Obtenga información a partir del Big Data con análisis en tiempo real y haga búsquedas en los datos no estructurados.
Toda la formación Micro Focus en un mismo espacio
Fomente las habilidades para tener éxito
Aumente la velocidad, elimine los cuellos de botella y mejore continuamente la entrega del software
ValueEdge: Value Stream Management
Align corporate investments with business strategy
Continuous quality from requirements to delivery
Scale enterprise SCCM with security and compliance
Resilient AI-powered functional test automation
Enterprise-level requirements management
Deliver continuous application performance testing
Plan, track, orchestrate, and release applications
Govern quality and implement auditable processes
Automate deployments for continuous delivery
Access all products in application delivery management
Modernice los sistemas empresariales básicos para impulsar la transformación empresarial
Cree y modernice aplicaciones empresariales con tecnología contemporánea
The leading solution for COBOL application modernization
Modernice aplicaciones de mainframe de IBM, procesos de entrega, accesos e infraestructuras
Modernice el acceso de las aplicaciones al host: más fácil de usar, integrar, gestionar y más seguro
Logre la interoperabilidad de los sistemas en toda la empresa
Modern mainframe application delivery for IBM Z
Secure, zero-footprint access to host applications
Access host data and automate processes with RPA
Multi-factor Authentication for IBM z/OS endpoints
Access all products in Application Modernization & Connectivity
La seguridad como parte fundamental de toda su actividad: operaciones, aplicaciones, identidad y datos
Desarrollo seguro, pruebas de seguridad y supervisión y protección continuas
Augment human intelligence
Cifrado, tokenización y gestión de claves para garantizar la eliminación de la información de identificación y la privacidad de los datos
Una estrategia integrada para la gestión de identidades y accesos
Deliver simplified, secure access to users
Scale to billions of identities with IGA platform
Gain control of privileged user activities
Track changes and activities in managed services
Detecte las amenazas conocidas y desconocidas por medio de la correlación, la ingesta de datos y los análisis
Access all products in CyberRes
Soluciones de privacidad, cumplimiento y legales probadas y de confianza
Analytics for text, audio, video, and image data
Reduce risk, cost, and maintenance, and T2M
AI and machine learning for data analysis
Enterprise backup/disaster recovery
Unified traditional and mobile device management
Meet regulatory & privacy retention requirements
Email, IM, and chat-based collaboration
Mobile workforce communication & collaboration
Secure critical file storage and print services
Access all products in Information Management and Governance
Acelere las operaciones de TI a la velocidad de DevOps
Una experiencia de usuario final atractiva y un service desk eficiente basados en el aprendizaje automático
La primera solución de supervisión autónoma organizada en contenedores para TI híbrida
Automatice y gestione redes tradicionales, virtuales y definidas por software
Descubra y gestione elementos de configuración (CI) en entornos de TI híbridos.
Simplifique la automatización del cumplimiento y refuerce el gobierno
Automatice los procesos de TI de principio a fin
Manage IT & software assets for better compliance
Automatice el aprovisionamiento, la aplicación de revisiones y el cumplimiento en todo el centro de datos
Cree, asegure y amplíe los procesos de negocio automatizados en toda la empresa
Access all products in IT Operations Management
Diseñe su estrategia y transforme su TI híbrida.
Obtenga información a partir del Big Data con análisis en tiempo real y haga búsquedas en los datos no estructurados.
Mejore la capacidad de su equipo para lograr que su empresa funcione a pleno rendimiento
East Gippsland Water is a government corporation that supplies water services to 25,700 customers, and wastewater services to 21,900 customers in the Australian state of Victoria. It services thousands of square miles, as well as managing millions of dollars of water treatment plants and other facilities. It was created in 1995 and is overseen by the Minister for Water.
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Before 2015, East Gippsland Water faced a scenario familiar to many businesses and government bodies around the world – a growing volume of data, rising storage costs, and difficulty finding information quickly.
Locating information involved searching network and desktop drives. This included numerous hours spent sifting through documents created in previous decades by several other water corporations and shire councils, which later merged with East Gippsland Water.
Although the corporation had used Micro Focus Content Manager since 2009 to store and protect important records, it didn’t know if there was other data valuable to the organization that wasn’t being protected. A lot of data hadn’t been identified, says Iain McDougall, East Gippsland Water’s Manager of Information and Technology. “Half of the data wasn’t known. There was data everywhere,” he says.
Important records were stored in spreadsheets, databases, and other ways, but they could also be buried within email conversations or in audio recorded during presentations. These files used valuable storage space, even though it wasn’t necessary to keep them all.
One person was responsible for finding important information within all this data – a task that could take up to half a day. When important information was found, there was no easy way to protect it from accidental deletion or from unauthorized access. East Gippsland Water also didn’t have a way to quickly supply information in response to freedom of information requests.
The lack of a digital content management system was hampering day-to-day operations. East Gippsland Water uses nine separate water supply systems and delivers services over an area larger than 8,000 square miles. This requires careful management of pipes, wastewater infrastructure, and treatment plants valued at millions of dollars. The corporation must also plan for environmental change to ensure reliable water supplies in the future, and takes part in projects aimed at reducing landfill and achieving other environmental goals. It must also provide five-year budgets to the government. To achieve this, it needs easy, rapid access to information.
All this must be achieved while keeping water and sewerage bills as low as possible for tens of thousands of residents. This places pressure on East Gippsland Water to operate efficiently
East Gippsland Water turned to information governance integrator FYB, which recognized the need for a method of easily applying record-keeping policies across myriad data types. It needed to shed light on the unknown data – sometimes called dark data. A solution was needed to analyze the contents of the dark data to determine what was no longer needed and what should be kept.
FYB recommended ControlPoint for this data discovery project. This solution is capable of analyzing more than 1000 different content formats, including shared network drives, SharePoint files, Microsoft Exchange repositories, images, audio, video, and social media.
As well showing what sensitive information East Gippsland Water was storing, ControlPoint streamlined the task of protecting it. The software understands context within documents, allowing it to automatically decide whether to keep or delete data. In this way, East Gippsland Water could identify important information in a fraction of the time it would have taken to manually search each network drive.
Another potentially time-consuming task was securing and keeping track of important information. ControlPoint simplified this job by automatically moving this data to the recordkeeping solution, Content Manager (formerly Records Manager).
It is now much quicker to find information. Instead of taking hours to search network drives, employees can type in keywords and find a record within seconds. They can search by categories of records, or apply weighting to different words in the search to fine-tune the results. Searches are also repeatable, providing another way to save time.
For East Gippsland Water it is now much quicker to find information. Instead of taking hours to search network drives, employees can type in keywords and find a record within seconds. They can search by categories of records, or apply weighting to different words in the search to fine-tune the results. Searches are also repeatable, providing another way to save time.
Another of ControlPoint’s features is the ability to show what proportion of an organization’s data is redundant, obsolete, or trivial. A dashboard displays how much data falls into each of these categories, and the disk space that could be saved by deleting it.
This had a direct financial payoff for Gippsland Water. By using ControlPoint to identify data that could be deleted, the corporation was able to reduce its data footprint by 30 percent. This allowed it to postpone the purchase of additional storage hardware.
Identifying important information was only half the battle – sensitive data such as contracts also had to be protected. This was critical if East Gippsland Water was to avoid falling foul of privacy laws and other data regulations.
Using ControlPoint, the corporation has identified another 10 percent of its data that should be stored in a record-keeping system. Once they are stored within Content Manager, policies can be set on the period the data should be kept for and when it should be automatically deleted. East Gippsland Water can also block users from accessing records if they don’t have authorization. McDougall also points out that digital records systems are not subject to human bias.
McDougall expects even more important information to be identified over time. “As we get better at the process, that 10 percent might increase,” he says.
The data clean-up has also improved employees’ awareness of how to safely store records. For example, the corporation discovered password-reset emails that hadn’t been deleted. It then used this information to educate employees about proper procedures. Having better access to data also helped at an executive level. “It brought clarity to the executive team about what’s going on from a compliance and management aspect,” says McDougall.
One of the advantages of using ControlPoint, says McDougall, is its ability to perform three major data clean-up steps: finding important data, collecting and classifying that data, and managing it in conjunction with Content Manager. “It manages the complete process. This just wasn’t possible with previous systems we had,” McDougall says.
It manages the complete process. This just wasn’t possible with previous systems we had.