ValueEdge: Value Stream Management
Align corporate investments with business strategy
Continuous quality from requirements to delivery
Scale enterprise SCCM with security and compliance
Resilient AI-powered functional test automation
Enterprise-level requirements management
Deliver continuous application performance testing
Plan, track, orchestrate, and release applications
Govern quality and implement auditable processes
Automate deployments for continuous delivery
Cree y modernice aplicaciones empresariales con tecnología contemporánea
The leading solution for COBOL application modernization
Modernice aplicaciones de mainframe de IBM, procesos de entrega, accesos e infraestructuras
Modernice el acceso de las aplicaciones al host: más fácil de usar, integrar, gestionar y más seguro
Logre la interoperabilidad de los sistemas en toda la empresa
Modern mainframe application delivery for IBM Z
Secure, zero-footprint access to host applications
Access host data and automate processes with RPA
Multi-factor Authentication for IBM z/OS endpoints
Desarrollo seguro, pruebas de seguridad y supervisión y protección continuas
Augment human intelligence
Cifrado, tokenización y gestión de claves para garantizar la eliminación de la información de identificación y la privacidad de los datos
Una estrategia integrada para la gestión de identidades y accesos
Deliver simplified, secure access to users
Scale to billions of identities with IGA platform
Gain control of privileged user activities
Track changes and activities in managed services
Detecte las amenazas conocidas y desconocidas por medio de la correlación, la ingesta de datos y los análisis
Analytics for text, audio, video, and image data
Reduce risk, cost, and maintenance, and T2M
AI and machine learning for data analysis
Enterprise backup/disaster recovery
Unified traditional and mobile device management
Meet regulatory & privacy retention requirements
Email, IM, and chat-based collaboration
Mobile workforce communication & collaboration
Secure critical file storage and print services
Una experiencia de usuario final atractiva y un service desk eficiente basados en el aprendizaje automático
La primera solución de supervisión autónoma organizada en contenedores para TI híbrida
Automatice y gestione redes tradicionales, virtuales y definidas por software
Descubra y gestione elementos de configuración (CI) en entornos de TI híbridos.
Simplifique la automatización del cumplimiento y refuerce el gobierno
Automatice los procesos de TI de principio a fin
Manage IT & software assets for better compliance
Automatice el aprovisionamiento, la aplicación de revisiones y el cumplimiento en todo el centro de datos
Cree, asegure y amplíe los procesos de negocio automatizados en toda la empresa
Obtenga información a partir del Big Data con análisis en tiempo real y haga búsquedas en los datos no estructurados.
Toda la formación Micro Focus en un mismo espacio
Fomente las habilidades para tener éxito
Aumente la velocidad, elimine los cuellos de botella y mejore continuamente la entrega del software
ValueEdge: Value Stream Management
Align corporate investments with business strategy
Continuous quality from requirements to delivery
Scale enterprise SCCM with security and compliance
Resilient AI-powered functional test automation
Enterprise-level requirements management
Deliver continuous application performance testing
Plan, track, orchestrate, and release applications
Govern quality and implement auditable processes
Automate deployments for continuous delivery
Access all products in application delivery management
Modernice los sistemas empresariales básicos para impulsar la transformación empresarial
Cree y modernice aplicaciones empresariales con tecnología contemporánea
The leading solution for COBOL application modernization
Modernice aplicaciones de mainframe de IBM, procesos de entrega, accesos e infraestructuras
Modernice el acceso de las aplicaciones al host: más fácil de usar, integrar, gestionar y más seguro
Logre la interoperabilidad de los sistemas en toda la empresa
Modern mainframe application delivery for IBM Z
Secure, zero-footprint access to host applications
Access host data and automate processes with RPA
Multi-factor Authentication for IBM z/OS endpoints
Access all products in Application Modernization & Connectivity
La seguridad como parte fundamental de toda su actividad: operaciones, aplicaciones, identidad y datos
Desarrollo seguro, pruebas de seguridad y supervisión y protección continuas
Augment human intelligence
Cifrado, tokenización y gestión de claves para garantizar la eliminación de la información de identificación y la privacidad de los datos
Una estrategia integrada para la gestión de identidades y accesos
Deliver simplified, secure access to users
Scale to billions of identities with IGA platform
Gain control of privileged user activities
Track changes and activities in managed services
Detecte las amenazas conocidas y desconocidas por medio de la correlación, la ingesta de datos y los análisis
Access all products in CyberRes
Soluciones de privacidad, cumplimiento y legales probadas y de confianza
Analytics for text, audio, video, and image data
Reduce risk, cost, and maintenance, and T2M
AI and machine learning for data analysis
Enterprise backup/disaster recovery
Unified traditional and mobile device management
Meet regulatory & privacy retention requirements
Email, IM, and chat-based collaboration
Mobile workforce communication & collaboration
Secure critical file storage and print services
Access all products in Information Management and Governance
Acelere las operaciones de TI a la velocidad de DevOps
Una experiencia de usuario final atractiva y un service desk eficiente basados en el aprendizaje automático
La primera solución de supervisión autónoma organizada en contenedores para TI híbrida
Automatice y gestione redes tradicionales, virtuales y definidas por software
Descubra y gestione elementos de configuración (CI) en entornos de TI híbridos.
Simplifique la automatización del cumplimiento y refuerce el gobierno
Automatice los procesos de TI de principio a fin
Manage IT & software assets for better compliance
Automatice el aprovisionamiento, la aplicación de revisiones y el cumplimiento en todo el centro de datos
Cree, asegure y amplíe los procesos de negocio automatizados en toda la empresa
Access all products in IT Operations Management
Diseñe su estrategia y transforme su TI híbrida.
Obtenga información a partir del Big Data con análisis en tiempo real y haga búsquedas en los datos no estructurados.
Mejore la capacidad de su equipo para lograr que su empresa funcione a pleno rendimiento
Headquartered in Los Angeles, California, Teleflora brings together the time-honored tradition of sending flowers, with the modern benefits of an advanced florist network. By tapping over 10,000 member florists in North America alone, Teleflora offers the kind of personal touches, artistry and expertise you expect from a trusted neighborhood florist – even if that neighborhood is across the country.
Teleflora manages a proprietary network to process flower orders from all channels, such as teleflora.com, directly from shops, or through partnerships with major companies. The network is used to route orders to the nearest member florist for processing and delivery. During a holiday period, such as Mother’s Day, Teleflora will process millions of flower orders.
Teleflora’s Business Analyst group is responsible for capturing new IT requirements around the group. It was using a requirements management tool to help structure the workload. However, as Lisa Mills, Business Analyst with Teleflora, explains, this was not without its challenges: “As our workload and the number of projects we were tracking increased, we ran into difficulties with our solution at the time. The structure meant that if multiple people worked on the same project, it was too easy to accidentally override each other’s changes. This became a real issue, and, although I liked working with it, and wasn’t totally convinced we should change, I felt we needed a different solution which would enable more effective team collaboration.”
In 2009, the requirement to deliver a new web-based application for Teleflora customers prompted development of an in-house product management system to effectively track product availability for the flower shops and product coding in the electronic directory. This was a major project which would require multiple development teams to work together and Teleflora needed a robust requirements management solution to support this.
Micro Focus Caliber offered the capabilities Teleflora was looking for. It provides the traceability within requirements and, crucially, its sophisticated source control supports collaboration between different stakeholders within a project. Soon, all requirements content was ported to Caliber which is now used on a day-to-day basis, as Mills explains: “We use Caliber to capture the requirements for any new projects and to create product documentation. We have 60-80 use case scenarios and so you can imagine the volume of requirements which accompanies these. I can see a huge difference in the way we input our information into Caliber. Within Caliber we can logically group all the requirements for particular functions, so that we can organize, relate, and prioritize requirements. As a result, the outcome is much more organized.”
Caliber Author automatically tracks versions, history, and relationship impacts in the background as business needs change and requirements evolve. For an organization like Teleflora with a rich history, this is key. Mills describe it as follows: “We’re like the history keepers of Teleflora and Caliber is a big part of that. Whenever a question comes up, I use the version history to check exactly what happened when, and for what reason. When people move, it’s invaluable having that information at our fingertips.”
When new people come on board with Caliber the feedback is generally very positive. Its ease of use and the potential to reuse requirements across different use cases, is quick to win new users over.
Team members now collaborate effectively using Caliber. They can manage requirement changes and ensure that updates have appropriate approvals so that there is always a single version of the truth. Baselines are used so that it’s easy to see what requirements have been added, deleted, changed, or moved over the course of a particular project. Traceability is key.
Mills comments: “We deliver a better product by using Caliber to fully manage our requirements. We are more agile and can respond faster to new business requirements. I love the fact that we can change a requirement once, and if it is traced to five different use cases, Caliber will automatically apply the change everywhere, and amend the documentation. It is a real productivity gain for us as we would have needed to make that same change five times, and hope that we changed it in the same way every time.”
She concludes: “The support we’ve received from Micro Focus has been superb and very proactive. I know the importance of a satisfied customer and appreciate the excellent Micro Focus customer service all the more.”
The support we’ve received from Micro Focus has been superb and very proactive. I know the importance of a satisfied customer and appreciate the excellent Micro Focus customer service all the more.
We deliver a better product by using Caliber to fully manage our requirements. We are more agile and can respond faster to new business requirements.